Online Training
Course UF2720 Telephone Assistance in English in an Emergency Service 112
90 hours
Spanish
Educational institutions
175€
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Details to take into account
Multilingual support
Digital certificate included
Assistant Phia
Objectives
- In a situation of direct telephone attention to an alerter, in English, express oneself fluently, spontaneity, precision, efficiency, flexibility and effectiveness. - In a situation of direct telephone attention to an alerter, in English, understand extensive speeches even when they are not clearly structured and when the relationships between ideas in the speech are only implicit and are not explicitly indicated. - Present clear and detailed descriptions in a situation of direct telephone attention to a whistleblower, in English, developing concrete ideas and ending with an appropriate conclusion.
Career opportunities
He develops his professional activity in emergency and emergency coordination centers.
What it prepares you for
This training is in accordance with the training itinerary of the Training Unit UF2720 Telephone attention in English in an emergency service 112, certifying that you have passed the different Competence Units included in it, and is aimed at the accreditation of the professional Competencies acquired through work experience and non-formal training, through which you will be eligible to obtain the corresponding Certificate of Professionalism, through the respective calls published by the different Communities. Autonomous, as well as the Ministry of Labor itself (Royal Decree 659/2023, of July 18, which develops the organization of the Vocational Training System and establishes a permanent procedure for the accreditation of professional skills acquired through work experience or non-formal training).
Certificación
QUALIFICATION of having passed the NON-FORMAL TRAINING that accredits the Units of Competence included in the Training Unit UF2720 Telephone Assistance in English in an Emergency Service 112 of the Training Module MF2172_2 Professional English for Emergencies, regulated in Royal Decree 548/2014, of June 27, which establishes the Certificate of Professionalism SEAD0312 Emergency Care, Management and Coordination Teleoperations. In accordance with the Instruction of March 22, 2022, which determines the admission criteria for the training provided by persons requesting participation in the evaluation and accreditation procedure of professional skills acquired through work experience or non-formal training routes. EUROINNOVA TRAINING S.L. It is a participating entity in the file of entities of the Sepe, Ministry of Labor and Social Economy.
