CUSTOMER RELATIONSHIP MANAGEMENT COURSE: ICT Specialist Technician in CRM Administration: Business Resources and Customer Relationship Management

Online Training

CUSTOMER RELATIONSHIP MANAGEMENT COURSE: ICT Specialist Technician in CRM Administration: Business Resources and Customer Relationship Management

Name: CUSTOMER RELATIONSHIP MANAGEMENT COURSE: ICT Specialist Technician in CRM Administration: Business Resources and Customer Relationship Management en Brasil
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 152514-1501
Availability: InStock

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240 hours

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Spanish

This ICT Specialist Technician course in CRM Administration: Business Resources and Customer Relationship Management offers you specialized training in the subject. We must know that today, which changes rapidly, requires that companies have the agility, flexibility and ability to adapt to new environments quickly and even spontaneously. Competition in an increasingly globalized world makes companies want to be better and better and ERP and CRM management systems help achieve these objectives. Thus, in this ICT Specialist Technician course in CRM Administration: Business Resources and Customer Relationship Management, sufficient knowledge will be provided to manage business resource planning and customer relationship management systems, data management in ERP-CRM systems and business resource planning and customer relationship management systems.

Instituciones educativas

360€

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Identify the configuration parameters and maintenance operations of the operating system and data manager in ERP-CRM systems, and carry out administration tasks to ensure their operation, following technical specifications and usage needs. - Identify the processes of the different ERP, CRM and data warehouse systems, monitor them and resolve incidents that occur to maintain the functionality and performance of the system, following technical specifications and according to use needs. - Describe the operation and manage the system for transporting objects and components between the different development, testing and exploitation environments, to maintain the flow of modifications and their verification before being released for use by the end user, according to technical requirements. - Describe the operation and periodically launch the data extraction procedures that feed data into the ERP, CRM and data warehouse systems to keep their information up to date, following technical specifications. - Identify the techniques and tools to guarantee client access and the integrity of the information, following established technical specifications. - Manage the security of ERP, CRM and data warehouse systems, following established technical specifications.

Content

Career opportunities

He develops his professional activity in the area of computer systems and development of companies or public or private entities, both self-employed and employed, of any size, that have business resource planning and customer relationship management systems (ERP-CRM systems).

What it prepares you for

This ICT Specialist Technician course in CRM Administration: Business Resources and Customer Relationship Management prepares you to acquire sufficient knowledge to manage enterprise resource planning and customer relationship management systems, data management in ERP-CRM systems and enterprise resource planning and customer relationship management systems.

This course is aimed at all those people who are interested, either professionally or personally, in acquiring knowledge of administration and programming in enterprise resource planning and customer relationship management systems, more specifically in CRM Administration: Business Resources and Customer Relationship Management.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism. We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs. You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.