Online Training
Free Problem Solving Course
30 minutes
Spanish
Educational institutions
0€
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Details to take into account
Multilingual support
Digital certificate included
Assistant Phia
Objectives
- Define what mediation is and what its main objectives and functions are. - Analyze how conflicts affect us. - Study the steps to follow to solve a problem. - Understand that communication is key to mediate a conflict. - See how a conflict should be treated. - Develop mediation techniques to resolve conflicts.
Career opportunities
Problem Solving career opportunities are aimed at any professional profile, although it can be especially useful for professionals in the following branches: Psychology, Social Work, Labor Relations, Advisor, Counselor, Counselor, Social Education, Business Conflict Mediator, Family Mediator and Intercultural Mediator.
What it prepares you for
With this Problem Solving training you will have the possibility of learning some of the most used techniques for solving problems at a business level, such as more serious conflicts where two or more people are confronted by a clash of interests. Mediating between both parties, looking for alternatives and proposing solutions that benefit both parties will be key to achieving personal and professional success.
Certificación
Certificate of Achievement and Excellence in Completion of the Training Program in Massive Open Online Courses (MOOC)
