- Learn to define the scope of production and operations management and the steps of a product strategy and know the technological resources available. - Understand the relationship between the product life cycle and forecasting methods, know the forecasting methodological options between different types of business, temporal and causal forecasts, introduction to linear programming. - Learn to calculate the correspondence between processes and available resources, finding the balance point and describing the relationships between processes and layout, managing queues. - Learn to organize effective work meetings. - Know the importance of management and leadership style in achieving business objectives. - Know the mechanisms that underlie organizational change and resistance to change. - Differentiate between group and work team. - Know the concept of a project, its characteristics and the different types that exist, as well as analyze the possible causes of failure in the management of a project. - Know the necessary requirements to carry out correct management of a project's documentation. - Go deeper into negotiation, its techniques and the role played by the negotiator. - Learn to effectively manage time, as a limited but very valuable resource. - Understand that thanks to the delegation of tasks, managers perform more strategic functions with the consequent business benefit. - Understand delegation as a key management skill to reduce costs in the company. - Identify resistance to the delegation process and apply appropriate solutions - Correctly determine which tasks can be delegated, when and to whom - Correctly apply the phases of effective delegation - Internally organize a warehouse. - Work with the reception and dispatch of goods. - Classify and manage warehouse stock.
