- Apply administrative procedures in human resource selection processes, using the most appropriate methods and systems. - Apply administrative training management procedures, to introduce continuous improvement processes in the training of human resources using the most appropriate methods and systems. - Apply administrative procedures to manage promotions and promote professional and personal development. - Apply personal and social skills in human resource management processes. - Estimate the personal and social skills valued by the company and contrast them with those considered of special interest in labor relations. - Assess the extent to which personal and social skills affect productivity and the achievement of objectives and goals - Analyze the importance of formal and informal communications in the business environment, assessing their advantages and disadvantages. - Identify the main contingencies that may occur in terms of security, relating them to the applicable security measures. - Identify security equipment and its uses. - Relate the use of this equipment to the identified contingencies. - Identify and develop standards for worker safety. - Explain the concept of protocol, its origin and typology. - List the most common applications of protocol rules, such as the way of dressing, etiquette, courtesy rules and others, depending on the type of event that is going to take place. - Apply communication and customer service techniques and skills commonly used in tourist establishments, in order to satisfy their expectations and materialize future stays. - Apply labor, union and tax regulations in the different areas of action in the administration, management and control of human resources. - Apply current regulations in human resources hiring processes. - Apply current regulations regarding modification, suspension and termination of the employment relationship. - Apply the internal procedures established for the maintenance and control of the personnel file, facilitating the flow of company information.