- Select the most appropriate communication actions to manage citizens' demands for help and information in an emergency situation, in an efficient manner according to the situation. - Select the most appropriate communication actions to manage the information needs of the emergency management and coordination bodies, operational groups, organizations, institutions and in general the various agents involved in the emergency, contributing to the optimization of resources and the effectiveness of the response to emergencies. - Use information and communications technologies in emergency management. - Coordinate and supervise the activation of resources and intervention means that are necessary for the efficient development of emergency operations, assessing arrival times and access routes, and the needs to optimize the effectiveness of nearby means and resources. - Direct the actions of the operatives deployed to the scene of the incident, determining the areas of action and intervention procedures according to the characteristics of the emergency, supervising the actions and safety of the responders and coordinating with other possible services that are operating in the area. - Coordinate and execute the necessary tasks that guarantee the gradual incorporation of equipment and means to the operation, the change of command, and, where appropriate, the change of level in the management of the emergency. - Provide basic health care in different emergency situations, applying basic life support techniques, according to the established protocol.
