Technical Course in Management of the Complaints and Citizen Service Office for Police

Online Training

Technical Course in Management of the Complaints and Citizen Service Office for Police

Name: Technical Course in Management of the Complaints and Citizen Service Office for Police en Colombia
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 2542-2101
Availability: InStock

icon-image--AbjlOSDZzVEJNY0s3S__icon_7yVPEV

200 hours

icon-image--AcnI1bkFZTjZZaTE3U__icon_xJgfxr

icon-image--AWUI0N2tWMzVrNzMzT__icon_DgE8xz

Spanish

The Complaints Office is one of the most important structures within the Police Force, since it allows citizens to access legal channels and report any criminal act that has occurred. Therefore, this course aims to provide information about how the State Security Forces and Bodies are organized, taking into account current legislation, as well as provide the specific criteria and procedures for the management of the Complaints Office and Citizen Services by the professionals who are in charge of carrying out Police work.

Instituciones educativas

$1.169.000

Request information

I'm interested I'm interested

I'm interested

Details to take into account

icon-image--AUzhDQ3dCN3hXZ1RaS__icon_p9pcRc

Multilingual support

icon-image--AQVZldVUybkd2c2xSS__icon_ptJqNh

Digital certificate included

icon-image--AV0haRDQrMjBZRURoV__icon_zyt3R8

Assistant Phia

Objectives

- Know the regulation of the State Forces and Corps based on current legal regulations, mainly taking into account what is established by the laws that regulate police principles. - Explain the types of procedures and processes carried out by agents within the Complaints Office, emphasizing the types of complaints used by citizens, as well as the preparation of the report and the processing and investigation procedures. - Describe basic concepts about criminal procedural law, also taking into account the Habeas Corpus procedure. - Describe the strategies and techniques used to offer citizen care with the highest possible quality, describing the basic characteristics of basic care techniques.

Content

Career opportunities

Police, National Police Corps, Civil Guard, Local Police, specialized units within each State Security Force and Corps.

What it prepares you for

This course prepares you to learn about the established legality that encompasses the principles of action and procedure of the State Security Forces and Bodies, as well as prepares you to establish management of the Complaints and Citizen Service Office that is carried out within the different Police teams. In addition, this course prepares you to acquire certain citizen service skills so that the citizen-agent relationship is established in the best possible way, obtaining benefits for both parties.

This course is aimed at any professional who is interested in learning about the management of the Complaints and Citizen Services Office of the different State Security Forces and Bodies, in relation to the procedures they carry out in said management. It is also aimed at anyone who is interested in knowing the most appropriate way to serve citizens when they require the presence or intervention of the State Security Forces and Bodies, as well as it is aimed at anyone who is interested in knowing the current legality regarding the regulation of the basic principles of the State Security Forces and Bodies.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism.

We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs.

You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.