Online Training

Course UF0043 Protocol Management

Name: Course UF0043 Protocol Management en Costa Rica
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 27153-1401
Availability: InStock

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30 hours

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Spanish

In the world of hospitality and tourism, more specifically, in relation to the fundamental aspects of accommodation, it is essential to know how to manage the reception department, in accordance with the general planning of the accommodation establishment, developing and ensuring the correct provision of its own services and the execution of commercial actions. Therefore, by completing this course, you will obtain the necessary knowledge to manage the protocol in reception and customer service.

Instituciones educativas

₡ 104.100

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Explain the concept of protocol, its origin and typology. - List the most common applications of protocol rules, such as dress, etiquette, courtesy rules and others, depending on the type of event that is going to take place. - Differentiate and characterize the different types of events that can be held, and that may require protocol management, such as congresses, conventions, meetings, forums and others - In practical event situations, choose and apply the protocol that must be followed.

Content

Career opportunities

It carries out its activity in all types of hotels and other tourist accommodation such as motels, spas, tourist apartments, campsites, holiday cities, rural tourism establishments, etc. It also has an outlet in certain entities dedicated to tourist distribution, such as reservation centers, distribution systems, representatives of service providers, etc.

What it prepares you for

This training conforms to the training itinerary of the Training Unit UF0043 Protocol Management, certifying having passed the different Competence Units included in it, and is aimed at the accreditation of the professional Competencies acquired through work experience and non-formal training, a route through which you will opt to obtain the corresponding Certificate of Professionalism, through the respective calls published by the different Autonomous Communities, as well as the Ministry of Labor itself. (Royal Decree 659/2023, of July 18, which develops the organization of the Vocational Training System and establishes a permanent procedure for the accreditation of professional skills acquired through work experience or non-formal training).

This course is aimed at all those people who, due to their job duties or personal interest, intend to acquire knowledge related to the world of hospitality and tourism, in the professional area of accommodation reception, more specifically in protocol management.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism. We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs. You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.