Online Training

Telemarketing Course

Name: Telemarketing Course en Costa Rica
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 172461-2501
Availability: InStock

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200 hours

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Spanish

The Telemarketing Expert offers you the opportunity to enter a booming sector, where the needs for effective communication and sales strategies are essential for business success. With a growing job demand, this training is designed to provide you with the essential skills in sales techniques, from closing sales to handling objections, through the development of emotional intelligence applied to sales. You will learn how to capture customer attention, generate engagement and build loyalty, as well as how to manage customer service efficiently. You will be able to learn about the most effective sales actions and the most attractive promotions, ensuring that you can stand out in the competitive world of telephone marketing.

Instituciones educativas

₡ 154.900

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Understand the fundamentals of sales techniques and their effective application in telemarketing. - Analyze the psychology of the buyer to adapt effective telemarketing strategies. - Develop skills for closing sales and handling objections in virtual environments. - Identify and apply strategies to improve customer engagement and loyalty. - Apply emotional intelligence to improve interaction and negotiation with the client. - Recognize the phases of the sale and use techniques to capture the customer's attention. - Evaluate the quality of customer service and its impact on customer satisfaction.

Content

Career opportunities

The main professional opportunities for this Telemarketing Expert are as a specialist in lead generation, in sales consulting with a focus on closing and handling objections, in loyalty and behavior analysis, in consulting in emotional intelligence applied to sales, in commercial processes, or in quality supervision and customer service.

What it prepares you for

This Telemarketing Expert prepares you to master advanced sales techniques, improving your ability to attract and retain customers. You will learn to handle objections, close sales efficiently and apply emotional intelligence in customer interaction. In addition, you will be able to work on techniques to increase satisfaction and loyalty and negotiation and telephone service skills, optimizing your results in telemarketing.

This Telemarketing Expert is aimed at professionals in the commercial sector who wish to delve deeper into advanced sales techniques, customer engagement and loyalty strategies. Ideal for those seeking to improve their emotional intelligence applied to sales and master closing sales, benefiting from the advantages of telemarketing.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism.

We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs.

You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.