Online Training

Employee Journey Map Improvement Course

Name: Employee Journey Map Improvement Course en Costa Rica
Brand: INESEM - INSTITUTO EUROPEO DE ESTUDIOS EMPRESARIALES
SKU: 387319-2401
Availability: InStock

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200 hours

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Spanish

The Employee Journey Map is a tool that comes from the world of user experience, which has been adapted to the field of Human Resources to help understand the set of employee experiences during the time they are part of the organization. The Employee Journey Map Improvement Course will allow you to better understand employees, design detailed maps of their journey within the company and organize activities around their most important steps. All of this will allow you to plan the employee journey and ensure you achieve your KPIs related to employee attraction and retention, improving motivation and productivity.

Instituciones educativas

₡ 214.100

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Know the Employee Journey Map as a tool to identify the professional path. - Identify the different phases of the employee in the organization and how to address them. - Learn the most effective methods for recruiting personnel and retaining employees. - Improve relationships with the different clients and collaborators of the organization. - Acquire practical and real knowledge to improve the employee experience.

Content

Career opportunities

With the Employee Journey Map Improvement Course you will be able to work in the field of Human Resources, Psychology or Business Administration and Management, graphically representing the trajectory of employees to improve their experience during their stay in the company and knowing how to increase their motivation and therefore their productivity.

What it prepares you for

With the Employee Journey Map Improvement Course you will learn to improve the experience of employees during their stay in the company. In addition, it positively increases the company's productivity, improves the work environment, reduces the costs of talent drain, minimizes the turnover rate and absenteeism, improves corporate reputation and contributes to recommendation marketing processes.

The Employee Journey Map Improvement Course is aimed at those responsible for human resources, directors, managers and, in general, all those people who manage teams of people and want to improve the employee experience to increase their satisfaction and motivation and therefore improve the productivity of the organization.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism.

We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs.

You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.