English Course Customer Service (Official Level Common European Framework A1-A2) + University Qualification

Online Training

English Course Customer Service (Official Level Common European Framework A1-A2) + University Qualification

Name: English Course Customer Service (Official Level Common European Framework A1-A2) + University Qualification en República Dominicana
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 25798-2403
Availability: InStock

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500 hours

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8 ECTS

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Spanish

In any type of company or business there is a percentage of real or potential English-speaking clients. Both tourists and foreign companies may require information about our business at any time. Therefore, it is important to acquire the knowledge necessary to communicate in English with an independent user level in commercial activities.

Instituciones educativas

RD$ 27,200

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Interpret information from an oral speech in different relationship situations with a client - Effectively interpret information from written texts and basic commercial documents - Communicate in relationship situations with a client to satisfy their needs. - Interact fluently and spontaneously with a client.

Content

Career opportunities

Customer service for any sector. Receptionist. Operator. Quality departments. Small and large sales and distribution companies.

What it prepares you for

This A2 English Course prepares you to acquire the necessary knowledge to obtain the official European Council qualification: A2. By completing this Elementary Level English Course you accredit mastery of a Foreign Language equivalent to Level A2 of the Common European Framework of Reference for languages, in accordance with Recommendation No. R(98) 6 of the Committee of Ministers of Member States of October 17, 2000.

This course is aimed at professionals from all sectors who work with the public. Whether they are professionals or not in the commercial field, the course is aimed at all those people interested in expanding their skills and knowledge regarding the English most used in any business.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism.

We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs.

You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.