Master in CRM Installation, Management and Maintenance: Customer Relationship Management

Online Training

Master in CRM Installation, Management and Maintenance: Customer Relationship Management

Name: Master in CRM Installation, Management and Maintenance: Customer Relationship Management en República Dominicana
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 172585-2101
Availability: InStock

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1500 hours

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Spanish

The course Master in CRM Installation, Management and Maintenance: Customer Relationship Management equips you with skills to implement and optimize CRM systems, essential to strengthen the relationship with customers. You will learn to define and deploy CRM strategies, address digital transformation through eCRM and understand the benefits of these strategies for both the company and the client. In addition, you will obtain technical knowledge about operating systems, data managers and the architecture of ERP-CRM systems. You will be trained to handle incidents, perform maintenance and develop specialized software, ensuring effective data management and efficient consultation. This comprehensive program prepares you to lead in customer experience management and data analysis.

Instituciones educativas

RD$ 135,400

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Master business CRM strategy. - Understand CRM and end customer. - Install ERP-CRM Operating Systems. - Configure ERP/CRM systems effectively. - Manage ERP-CRM operating system. - Maintain optimized data warehouse. - Resolve incidents in ERP-CRM.

Content

Career opportunities

The Master in CRM Installation, Management and Maintenance prepares professionals capable of optimizing customer management through CRM and ERP strategies and tools. Graduates will be able to work as CRM analysts, customer strategy consultants, information systems technicians, CRM project managers, and customer experience managers. They will master both the theory of CRM and its impact on the client-company relationship as well as the technical management and maintenance of these systems, placing them at the forefront of the current labor market.

What it prepares you for

The course of Master in CRM Installation, Management and Maintenance is designed for IT professionals, system administrators, business consultants and technical personnel seeking to specialize in the implementation and optimization of CRM systems. Ideal for those who wish to master customer relationship management from a practical and technical approach, covering CRM strategy, systems architecture and the efficient maintenance of these business solutions.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism.

We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs.

You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.