Online Training
Conflict Resolution Course with Clients
100 hours
Spanish
Educational institutions

Request information
Online Training
100 hours
Spanish
Educational institutions

Request information
Multilingual support
Digital certificate included
Assistant Phia
- Acquire the necessary knowledge to manage the emotions that arise in situations of tension/conflict in customer service.
Business Administration and Management / Administration and Audit
This Client Conflict Resolution Course prepares you to specialize in Client Conflict Resolution within the Professional Family of Business Administration and Management and more specifically in the Administration and Audit area of knowledge, all with the sole objective of: Acquiring the necessary knowledge to manage the emotions that arise in situations of tension/conflict in customer service.