Name: Course HOTA0308 Accommodation Reception (Complete Professional Certificate) en Ecuador
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 8970-1501
Availability: InStock

I'm interested I'm interested

I'm interested

Details to take into account

icon-image--AUzhDQ3dCN3hXZ1RaS__icon_p9pcRc

Multilingual support

icon-image--AQVZldVUybkd2c2xSS__icon_ptJqNh

Digital certificate included

icon-image--AV0haRDQrMjBZRURoV__icon_zyt3R8

Assistant Phia

Objectives

- Analyze the administrative processes for room reservations and other accommodation services. - Recognize different commercial communication strategies suitable for tourism service companies for their application in the marketing plan. - Develop collection and billing management processes. - Analyze the security service of lodging establishments. - Apply communication and customer service techniques and skills commonly used in tourist establishments. - Analyze organizational and functional structures typical of different types of accommodation and their environment of internal and external relations. - Analyze the methods for defining jobs and selecting appropriate personnel for accommodation areas and departments. - Analyze the management function of personnel integration. - Analyze and use personnel management techniques applicable in departments in the accommodation area. - Evaluate the results of the data obtained during the control processes of products or services in the hospitality and tourism sector. - Interpret oral messages of medium complexity in English, expressed by clients and suppliers at normal speed in the field of tourism activity, with the aim of providing an adequate service, achieving customer satisfaction, materializing sales and exchanging information with other professionals in their field.

Content

Career opportunities

- Analyze the administrative processes for room reservations and other accommodation services. - Recognize different commercial communication strategies suitable for tourism service companies for their application in the marketing plan. - Develop collection and billing management processes. - Analyze the security service of lodging establishments. - Apply communication and customer service techniques and skills commonly used in tourist establishments. - Analyze organizational and functional structures typical of different types of accommodation and their environment of internal and external relations. - Analyze the methods for defining jobs and selecting appropriate personnel for accommodation areas and departments. - Analyze the management function of personnel integration. - Analyze and use personnel management techniques applicable in departments in the accommodation area. - Evaluate the results of the data obtained during the control processes of products or services in the hospitality and tourism sector. - Interpret oral messages of medium complexity in English, expressed by clients and suppliers at normal speed in the field of tourism activity, with the aim of providing an adequate service, achieving customer satisfaction, materializing sales and exchanging information with other professionals in their field.

What it prepares you for

This training conforms to the training itinerary of the Professional Certificate HOTA0308 Reception in Accommodation, certifying having passed the different Units of Competence included in it, and is aimed at the accreditation of the professional Competencies acquired through work experience and non-formal training, through which you will be eligible to obtain the corresponding Certificate of Professionalism, through the respective calls published by the different Autonomous Communities, as well as the Ministry of Labor itself. (Royal Decree 659/2023, of July 18, which develops the organization of the Vocational Training System and establishes a permanent procedure for the accreditation of professional skills acquired through work experience or non-formal training).

This course is aimed at all those people whose job function is dedicated to hospitality and tourism, paying special attention to matters related to reception in accommodation.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism. We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs. You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.

Course HOTA0308 Accommodation Reception (Complete Professional Certificate)

Details to take into account

Objectives

Content

Career opportunities

What it prepares you for

Related training