Personal Interaction Course

This ONLINE COURSE on Personal Interaction prepares you to acquire specific knowledge within the area of ​​Human Resources, developing in students the skills to function professionally in the soft skills sector and more specifically in Personal Interaction. Furthermore, by completing this course the student will be prepared to: Know the differences between intrapersonal and interpersonal intelligence, Learn to ask ourselves the right questions to understand our internal dialogue, Know the difference between demand and improvement, Understand the influence of needs on our emotions and thoughts, Know the benefits of positive psychology, Know transactional analysis, Know what the dysfunctional and functional communication interactions with others are, Help us know how we relate to others, Know our predominant dynamics in communication, Having knowledge of non-verbal communication, Knowing how we can facilitate communication, How being in contact with our emotions facilitates intra and interpersonal interaction, Being aware of the impact of information and communication technologies on personal interaction, The importance of developing empathy in relation to personal interaction, Understanding how assertiveness is key in personal interaction, Ways to develop this skill, Actions that block empathy, The relationship of empathy with resilience, Understanding the relationship of listening with the improvement of our personal interaction, Know the different levels of listening, Know what the barriers to active listening are, and How to promote listening in organizations.