This ONLINE COURSE on Assertiveness prepares you to acquire specific knowledge within the area of Human Resources, developing in students the skills to function professionally in the soft skills sector and more specifically in Assertiveness. Furthermore, by completing this course the student will be prepared to: Know what assertiveness is, Know the different profiles of “non-assertive” people, Know what causes “non-assertive” behavior. Know assertive rights, Know the necessary qualities to be assertive people, Know what verbal, non-verbal and paraverbal communication is and how to work on them to be more assertive, Work personally for conflictive communications, Work on previous anxiety, Know and locate irrational beliefs and know how they work, Work on irrational beliefs, and Know different tools that can be used in different circumstances of conflictive communication.