Name: Client, User and Consumer Management Course in Corporate Social Responsibility
Brand: STRUCTURALIA
SKU: 384094-2503
Availability: OutOfStock

Client, User and Consumer Management Course in Corporate Social Responsibility

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Objectives

Content

Opportunities

What it prepares you for

Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Understand the key concepts and scope of CSR in customer management. - Identify CSR management tools for interaction with customers. - Analyze effective dialogue strategies with clients. - Apply sustainability principles to products and services. - Evaluate the customer experience within the framework of CSR. - Develop CSR strategies adapted to consumer needs. - Integrate user feedback into CSR initiatives.

Content

Career opportunities

Job opportunities: - CSR Consultant for consumer-focused companies - Customer Experience Manager in sustainability projects - User Engagement Specialist in corporate social responsibility initiatives - Sustainability Analyst for product and service development - Customer Relationship Manager in socially responsible companies - CSR Project Coordinator with a focus on user interaction

What it prepares you for

This course trains you to effectively manage interactions with clients, users and consumers within the framework of Corporate Social Responsibility (CSR). You will master the use of CSR management tools to improve the customer experience and engage in constructive dialogue, guaranteeing the sustainability of products and services. By understanding the concepts and their scope, you will be prepared to foster positive relationships with stakeholders, promoting ethical practices and sustainable development in your organization.

This course is aimed at professionals and graduates of the sector who wish to expand or update their knowledge of Customer, User and Consumer Management within the framework of Corporate Social Responsibility. Participants will explore concepts and tools for CSR management, engage in dialogue to improve customer experience, and learn about sustainability in products and services.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism.

We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs.

You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.

Certificación

Title issued and endorsed by Structuralia

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