Course MF1043-2 Reception and Customer Service in Own Accommodations in Rural Environments

Online Training

Course MF1043-2 Reception and Customer Service in Own Accommodations in Rural Environments

Name: Course MF1043-2 Reception and Customer Service in Own Accommodations in Rural Environments
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 26698-1401
Availability: OutOfStock

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90 hours

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Spanish

In the field of the world of hospitality and tourism, it is necessary to know the different fields of rural accommodation, within the professional area of agrotourism. Thus, with this course, the aim is to provide the necessary knowledge for reception and customer service in accommodations in rural environments.

Instituciones educativas

£156

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Describe the usual reservation and reception processes in accommodations in rural and/or natural environments, applying the procedures and operations suitable for their implementation. - Define the collection and billing management processes for common services in accommodations in rural and/or natural environments, applying the appropriate procedures and operations for their implementation. - Apply communication and customer service techniques and skills commonly used in accommodations in rural and/or natural environments, in order to meet their expectations and materialize future stays.

Content

Career opportunities

It carries out its activity in tourist accommodation located in rural environments, such as houses or apartments, rural hostels and hotels, or other establishments of a similar nature, as an owner who manages, provides the service or ensures its provision, or as a qualified employee who performs his duties under the dependence of the owner or corresponding hierarchical superior.

What it prepares you for

This training conforms to the training itinerary of the Training Module MF1043_2 Reception and Customer Service in Own Accommodations in Rural Environments, certifying having passed the different Units of Competence included in it, and is aimed at the accreditation of the professional Competencies acquired through work experience and non-formal training, through which you will be eligible to obtain the corresponding Certificate of Professionalism, through the respective calls published by the different Autonomous Communities, as well as the Ministry of Labor itself (Royal Decree 659/2023, of July 18, which develops the organization of the Vocational Training System and establishes a permanent procedure for the accreditation of professional skills acquired through work experience or non-formal training).

This course is aimed at professionals in the world of hospitality and tourism, specifically in rural accommodation, within the professional area of agrotourism, and at all those people interested in acquiring knowledge related to reception and customer service in accommodations in rural environments.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism. We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs. You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.