Course UF0037 Information Techniques and Customer/Consumer/User Service

Online Training

Course UF0037 Information Techniques and Customer/Consumer/User Service

Name: Course UF0037 Information Techniques and Customer/Consumer/User Service en India
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 161522-2501
Availability: InStock

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60 hours

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Spanish

In the field of commerce and marketing, it is necessary to know the different fields of customer, consumer or user service, within the professional area of sales. Thus, this course aims to provide the necessary knowledge for information techniques and customer/consumer/user service.

Instituciones educativas

Rs. 18,900

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

The objectives to be achieved by completing this course UF0037 on Information Techniques and Customer Service are the following: - Apply communication techniques in customer service/advice situations. - Apply information organization techniques, both manual and computer-based. - Manage computer applications for controlling and monitoring clients or databases as a user and apply procedures that guarantee the integrity, security, availability and confidentiality of the stored information.

Content

Career opportunities

By completing this UF0037 course on Information and Customer Service Techniques you will be able to manage and execute customer/consumer/user service plans for goods and services. You will be able to work in companies that are dedicated to customer service and in specialized departments.

What it prepares you for

This training conforms to the itinerary of Training Unit UF0037 Information techniques and customer/consumer/user service. It certifies that you have passed the different Units of Competence included in them. And it is aimed at the accreditation of professional skills acquired through work experience and non-formal training. Way by which you will opt to obtain the corresponding Certificate of Professionalism, through the respective calls published by the different Autonomous Communities.

This UF0037 course is aimed at professionals in the world of commerce and marketing, specifically in customer, consumer or user service. Also to people within the professional area of sales. And to all those interested in acquiring knowledge related to information techniques and customer/consumer/user service.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism.

We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs.

You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.