Online Training

Diploma in Customer Experience

Name: Diploma in Customer Experience
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 344488-2302
Availability: OutOfStock

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150 hours

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Spanish

Considering that the customer must be the center of the strategy for any brand, good customer management is key to the success of any organization. Thanks to this Diploma in Customer Experience you will be able to professionally manage customers from an innovative point of view. The result will be a good user experience and customer loyalty. You will be able to have more information about customers to be able to offer solutions to their problems and create products focused on their needs. This program allows you to develop customer-focused strategies with unique value propositions. Become an expert professional capable of redesigning the user experience and improving customer service.

Instituciones educativas

$487

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Improve the customer experience from an innovative approach - Manage customers efficiently to maintain lasting relationships over time - Know the tools necessary to retain current customers - Have indicators for measuring customer satisfaction - Study customer service strategies - Design a digital marketing plan in accordance with the new customer profile

Content

Career opportunities

The professional opportunities of this Diploma in Customer Experience are very varied, since you will be able to work as a Customer Service Manager, Customer Experience Specialist, Business Development Manager, Sales Manager, Marketing Manager, Customer Management... You will be able to develop in both marketing and sales areas.

What it prepares you for

This Diploma in Customer Experience prepares you to improve customer relationships and create innovative experiences. You will be able to increase customer loyalty and promote brand loyalty. You will acquire new skills for a deep understanding of the client, their needs and motivations. You will be able to create unique value propositions and define new products and services with a focus on the customer.

This Diploma in Customer Experience is aimed at marketing professionals, sales department professionals, as well as professionals who work in customer management and service. It is also a perfect complement for business managers and entrepreneurs who want to launch their own business idea.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism.

We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs.

You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.