Course MF0239-2 Sales Operations

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Course MF0239-2 Sales Operations

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$379.00
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Duration

160 hours

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Credits

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Language

Spanish

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At the end of the course, you will obtain the accredited qualification

This is not just about learning, but also about accrediting your knowledge with the most important institutions in the sector:

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QUALIFICATION of having passed the NON-FORMAL TRAINING that accredits the Units of Competence included in the Training Module MF0239_2 Sales Operations regulated in Royal Decree 1377/2008, of August 1, which establishes the Certificate of Professionalism. In accordance with the Instruction of March 22, 2022, which determines the admission criteria for the training provided by persons requesting participation in the evaluation and accreditation procedure of professional skills acquired through work experience or non-formal training routes. EUROINNOVA TRAINING S.L. It is a participating entity in the file of entities of the Sepe, Ministry of Labor and Social Economy.

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Learn from the best in your sector

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fatima immaculada garcia lopez

Graduate in Business Management and Administration, with a Master's degree in Financial Management from ESIC — International School of Management. He has more than 20 years of experience in administrative, financial management and quality systems in sectors such as engineering, automation, electronics and services. He combines his professional career with online teaching in Business Administration and Management, providing a practical vision of economic-financial management, administrative control and the implementation of quality systems. His profile integrates technical experience, organizational leadership and training in digital learning environments.

Teaching experience:

Teacher of Business Administration and Management in online mode: Tutoring and academic monitoring of students; Updating and enriching training materials; Creation of content and virtual classes; Resolution of doubts and academic support.

Professional experience:

Responsible for Administration in organizations in the engineering, automation, electronics and services sectors: Treasury and banking management; General and analytical accounting; Bank reconciliations; Tax preparation and filing; Budget control and analysis of results; Billing and management of clients and suppliers; Payroll management and procedures with Social Security; Participation in selection processes; Implementation and supervision of quality management systems. Quality Manager: Implementation and supervision of ISO 9001, ISO 14001 and ISO 166002 standards; Guarantee of compliance with internal standards and procedures.

Professional skills:

Financial direction and management control; General and analytical accounting; Treasury management and business taxation; Implementation of ISO quality systems; administrative and personnel management; Online teaching in Business Administration and Management; Use of ERP and accounting, tax and payroll software.

Merits:

Implementation and supervision of quality management systems in accordance with ISO 9001, ISO 14001 and ISO 166002.

Languages:

English — B1.

Graduate in Business Management and Administration, with a Master's degree in Financial Management from ESIC — International School of Management. He has more than 20 years of experience in administrative, financial management and quality systems in sectors such as engineering, automation, electronics and services. He combines his professional career with online teaching in Business Administration and Management, providing a practical vision of economic-financial management, administrative control and the implementation of quality systems. His profile integrates technical experience, organizational leadership and training in digital learning environments.

Teaching experience:

Teacher of Business Administration and Management in online mode: Tutoring and academic monitoring of students; Updating and enriching training materials; Creation of content and virtual classes; Resolution of doubts and academic support.

Professional experience:

Responsible for Administration in organizations in the engineering, automation, electronics and services sectors: Treasury and banking management; General and analytical accounting; Bank reconciliations; Tax preparation and filing; Budget control and analysis of results; Billing and management of clients and suppliers; Payroll management and procedures with Social Security; Participation in selection processes; Implementation and supervision of quality management systems. Quality Manager: Implementation and supervision of ISO 9001, ISO 14001 and ISO 166002 standards; Guarantee of compliance with internal standards and procedures.

Professional skills:

Financial direction and management control; General and analytical accounting; Treasury management and business taxation; Implementation of ISO quality systems; administrative and personnel management; Online teaching in Business Administration and Management; Use of ERP and accounting, tax and payroll software.

Merits:

Implementation and supervision of quality management systems in accordance with ISO 9001, ISO 14001 and ISO 166002.

Languages:

English — B1.

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francisco gonzález ruiz

Graduated in Business Administration and Management, he has a Master's Degree in Secondary Education Teaching, Vocational Training and Language Teaching, specializing in Economics, Business and Commerce, from the University of Granada. Complement your profile with training in digital methodologies and e-learning. He is especially interested in the integration of responsible practices in business management, with a focus on sustainability and environmental governance. He combines experience in administrative and financial management with teaching activity in digital environments, participating in the tutoring of students and in the development of training resources. Teaching experience: Assistant teacher in non-regulated training — Faculty of Business Management: Tutoring and support of students in e-learning environments; Preparation of educational materials; Writing articles for platforms and corporate websites; Preparation of training videos; Masterclass delivery. Professional experience: Professional in areas of billing, collections, expenses and purchases: Administrative and financial management; Monitoring of economic and commercial operations; Document management; Control of processes with suppliers and clients; Optimization of administrative and financial flows. Publications: Writing articles for platforms and corporate websites in the business field. Professional skills: Administrative and financial management; Internal control and process optimization; Teaching in e-learning environments; Integration of environmental, social and governance criteria in business management; Preparation of training content in economics and business. Languages: English B2.

Graduated in Business Administration and Management, he has a Master's Degree in Secondary Education Teaching, Vocational Training and Language Teaching, specializing in Economics, Business and Commerce, from the University of Granada. Complement your profile with training in digital methodologies and e-learning. He is especially interested in the integration of responsible practices in business management, with a focus on sustainability and environmental governance. He combines experience in administrative and financial management with teaching activity in digital environments, participating in the tutoring of students and in the development of training resources. Teaching experience: Assistant teacher in non-regulated training — Faculty of Business Management: Tutoring and support of students in e-learning environments; Preparation of educational materials; Writing articles for platforms and corporate websites; Preparation of training videos; Masterclass delivery. Professional experience: Professional in areas of billing, collections, expenses and purchases: Administrative and financial management; Monitoring of economic and commercial operations; Document management; Control of processes with suppliers and clients; Optimization of administrative and financial flows. Publications: Writing articles for platforms and corporate websites in the business field. Professional skills: Administrative and financial management; Internal control and process optimization; Teaching in e-learning environments; Integration of environmental, social and governance criteria in business management; Preparation of training content in economics and business. Languages: English B2.

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Course MF0239-2 Sales Operations

Información adicional del PROFESSIONAL CERTIFICATES

Course MF0239-2 Sales Operations

6 months de tutorización

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Course information

We create things that work better and last longer. Our products solve real problems with clean design and honest materials.

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Course information

Description
We live in a consumer society in which the act of selling is increasingly valued, since this means satisfying the customer's needs, which, in turn, are becoming greater and more complex. Therefore, it is important to acquire knowledge related to sales operations, both the processes and the most appropriate techniques for sales, whether direct or online, to achieve the assigned commercial objectives or even exceed them.

Job opportunities

This professional will carry out his activity in any productive sector in the marketing area: - In small, medium or large commercial establishments he will work as an employee in the different commercial sections. - In the marketing of products and services on their own behalf and on behalf of others outside the commercial establishment. - In SMEs and industrial companies in the commercial department. - In the customer/consumer/user service department of both public organizations and medium and large industrial and commercial companies.

What does it prepare you for?

This training is in accordance with the training itinerary of the Training Module MF0239_2 Sales Operations, certifying that you have passed the different Units of Competence included in it, and is aimed at the accreditation of the Professional Competencies acquired through work experience and non-formal training, through which you will be eligible to obtain the corresponding Certificate of Professionalism, through the respective calls published by the different Autonomous Communities, as well as the Ministry of Labor itself. (Royal Decree 659/2023, of July 18, which develops the organization of the Vocational Training System and establishes a permanent procedure for the accreditation of professional skills acquired through work experience or non-formal training).

Who is it addressed to?

This course is aimed at professionals in the world of sales who want to enhance distribution, advertising, etc. strategies. Whether they are professionals or not in this commercial field, the course is aimed at all those interested in expanding their skills and knowledge regarding sales processes and techniques.

Objectives

- Schedule the sale action based on defined commercial parameters and the positioning of the company/entity. - Prepare the basic documents derived from the sale. - Perform calculations derived from defined sales operations. - Apply appropriate techniques to the sale of products and services. - Apply conflict and complaint resolution techniques following established criteria and procedures. - Apply customer monitoring and after-sales service control procedures. - Define the variables and utilities available on the Internet for the online marketing of different types of products and services. - Adopt commercial criteria in page design. - Apply monitoring and customer service procedures following established criteria and procedures in online commercial situations.

Course MF0239-2 Sales Operations

$379.00