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Course MF1043-2 Reception and Customer Service in Own Accommodations in Rural Environments

Name: Course MF1043-2 Reception and Customer Service in Own Accommodations in Rural Environments en Estados Unidos
Brand: EducaHub
SKU: 26698-1401
Availability: InStock

$206.00

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Duration

90 hours

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Credits

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Language

Spanish

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Agenda

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Credit your success

At the end of the course, you will obtain the accredited qualification

This is not just about learning, but also about accrediting your knowledge with the most important institutions in the sector:

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QUALIFICATION of having passed the NON-FORMAL TRAINING that accredits the Units of Competence included in the Training Module MF1043_2 Reception and Customer Service in Own Accommodations in Rural Environments regulated in Royal Decree 685/2011, of May 13, modified by RD 619/2013, of August 2, which establishes the corresponding Certificate of Professionalism. In accordance with the Instruction of March 22, 2022, which determines the admission criteria for the training provided by persons requesting participation in the evaluation and accreditation procedure of professional skills acquired through work experience or non-formal training routes. EUROINNOVA TRAINING S.L. It is a participating entity in the file of entities of the Sepe, Ministry of Labor and Social Economy.

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sandra valdivia cantero

Graduated in Tourism from the University of Granada, currently studying the Master in Digital Marketing and Marketing 2.0 at CAEFO. His profile combines operational experience in the tourism sector with specialized teaching in online training and digital marketing. He has developed his professional career in tourist accommodation, event coordination and reservation management, integrating digital tools and online communication. As a teacher, he provides training in tourism and hospitality in e-learning mode, developing content, video lessons and digital resources adapted to virtual learning environments.

Teaching experience:

Tourism and hospitality teacher in online mode: Teaching live classes; Personalized tutoring; Evaluation of Final Master's Projects; Preparation of video lessons and training content; Support to departments through management and communication tools.

Professional experience:

Receptionist and event coordinator — Student residence: Social media management; Coordination of guided tours and events. Top-notch camping professional: Reservation management and customer service; Interdepartmental communication; Organization of international tourist groups; Resolution of incidents and minimization of unforeseen events. Editor and creator of educational content: Preparation of specialized articles for digital magazines; Creation of audiovisual content and publications for professional networks. Publications: Specialized articles in digital magazines in the tourism sector.

Professional skills:

Management of reservations and tourist operations with Amadeus; Organization of events and protocol; Teaching in tourism and hospitality in online mode; Digital marketing applied to the tourism sector; Creation of training and audiovisual content; Use of CRM and LMS platforms.

Merits:

Professional recognition in organization and management of international tourist groups.

Languages:

Official English certification — Cambridge B2.

Graduated in Tourism from the University of Granada, currently studying the Master in Digital Marketing and Marketing 2.0 at CAEFO. His profile combines operational experience in the tourism sector with specialized teaching in online training and digital marketing. He has developed his professional career in tourist accommodation, event coordination and reservation management, integrating digital tools and online communication. As a teacher, he provides training in tourism and hospitality in e-learning mode, developing content, video lessons and digital resources adapted to virtual learning environments.

Teaching experience:

Tourism and hospitality teacher in online mode: Teaching live classes; Personalized tutoring; Evaluation of Final Master's Projects; Preparation of video lessons and training content; Support to departments through management and communication tools.

Professional experience:

Receptionist and event coordinator — Student residence: Social media management; Coordination of guided tours and events. Top-notch camping professional: Reservation management and customer service; Interdepartmental communication; Organization of international tourist groups; Resolution of incidents and minimization of unforeseen events. Editor and creator of educational content: Preparation of specialized articles for digital magazines; Creation of audiovisual content and publications for professional networks. Publications: Specialized articles in digital magazines in the tourism sector.

Professional skills:

Management of reservations and tourist operations with Amadeus; Organization of events and protocol; Teaching in tourism and hospitality in online mode; Digital marketing applied to the tourism sector; Creation of training and audiovisual content; Use of CRM and LMS platforms.

Merits:

Professional recognition in organization and management of international tourist groups.

Languages:

Official English certification — Cambridge B2.

Información adicional del PROFESSIONAL CERTIFICATES

Course MF1043-2 Reception and Customer Service in Own Accommodations in Rural Environments

6 months de tutorización

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Course information

In the field of the world of hospitality and tourism, it is necessary to know the different fields of rural accommodation, within the professional area of agrotourism. Thus, with this course, the aim is to provide the necessary knowledge for reception and customer service in accommodations in rural environments.

It carries out its activity in tourist accommodation located in rural environments, such as houses or apartments, rural hostels and hotels, or other establishments of a similar nature, as an owner who manages, provides the service or ensures its provision, or as a qualified employee who performs his duties under the dependence of the owner or corresponding hierarchical superior.

This training conforms to the training itinerary of the Training Module MF1043_2 Reception and Customer Service in Own Accommodations in Rural Environments, certifying having passed the different Units of Competence included in it, and is aimed at the accreditation of the professional Competencies acquired through work experience and non-formal training, through which you will be eligible to obtain the corresponding Certificate of Professionalism, through the respective calls published by the different Autonomous Communities, as well as the Ministry of Labor itself (Royal Decree 659/2023, of July 18, which develops the organization of the Vocational Training System and establishes a permanent procedure for the accreditation of professional skills acquired through work experience or non-formal training).

This course is aimed at professionals in the world of hospitality and tourism, specifically in rural accommodation, within the professional area of agrotourism, and at all those people interested in acquiring knowledge related to reception and customer service in accommodations in rural environments.

- Describe the usual reservation and reception processes in accommodations in rural and/or natural environments, applying the procedures and operations suitable for their implementation. - Define the collection and billing management processes for common services in accommodations in rural and/or natural environments, applying the appropriate procedures and operations for their implementation. - Apply communication and customer service techniques and skills commonly used in accommodations in rural and/or natural environments, in order to meet their expectations and materialize future stays.

Course MF1043-2 Reception and Customer Service in Own Accommodations in Rural Environments

$206.00

Course MF1043-2 Reception and Customer Service in Own Accommodations in Rural Environments

Agenda

At the end of the course, you will obtain the accredited qualification

Learn from the best in your sector

Course information

Course information

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