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Course MF1425-2 Management of Tools, Techniques and Skills for the Provision of a Telecare Service

Name: Course MF1425-2 Management of Tools, Techniques and Skills for the Provision of a Telecare Service en Estados Unidos
Brand: EducaHub
SKU: 10573-1401
Availability: InStock

$206.00

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Duration

80 hours

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Credits

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Language

Spanish

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No limit

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Agenda

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Credit your success

At the end of the course, you will obtain the accredited qualification

This is not just about learning, but also about accrediting your knowledge with the most important institutions in the sector:

Certified by

QUALIFICATION of having passed the NON-FORMAL TRAINING that accredits the Units of Competence included in the Training Module MF1425_2 Management of Tools, Techniques and Skills for the Provision of a Telecare Service, regulated in Royal Decree 1697/2011, of November 18, which establishes the corresponding Certificate of Professionalism SSCG0111 Management of Telecare Calls. In accordance with the Instruction of March 22, 2022, which determines the admission criteria for the training provided by persons requesting participation in the evaluation and accreditation procedure of professional skills acquired through work experience or non-formal training routes. EUROINNOVA TRAINING S.L. It is a participating entity in the file of entities of the Sepe, Ministry of Labor and Social Economy.

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rogelio delgado mingorance

Industrial Technical Engineer, specializing in Electricity, and Industrial Organization Engineer from the University of Jaén, he also has a Master's Degree in Project Management and Management. He began his professional career as a design engineer and construction manager in industrial facilities, developing technical projects and supervising the execution of works in the industrial field. Subsequently, he oriented his career towards the field of training, where he has developed extensive experience as a teacher both in person and online, teaching courses in areas related to engineering, industry, management, facilities and renewable energies.

Teaching experience

Teacher in face-to-face and online training:

Teaching courses in areas of engineering, industry, management, facilities and renewable energies

Professional experience

Project engineer and construction manager in industrial facilities:

Development of technical projects in the industrial field

Management and supervision of works in industrial facilities

Professional Skills:

Highlights include project management in industrial facilities, technical training in engineering and industry, project management and direction (Project Management), and the development and supervision of industrial facilities and systems linked to renewable energies.

Industrial Technical Engineer, specializing in Electricity, and Industrial Organization Engineer from the University of Jaén, he also has a Master's Degree in Project Management and Management. He began his professional career as a design engineer and construction manager in industrial facilities, developing technical projects and supervising the execution of works in the industrial field. Subsequently, he oriented his career towards the field of training, where he has developed extensive experience as a teacher both in person and online, teaching courses in areas related to engineering, industry, management, facilities and renewable energies.

Teaching experience

Teacher in face-to-face and online training:

Teaching courses in areas of engineering, industry, management, facilities and renewable energies

Professional experience

Project engineer and construction manager in industrial facilities:

Development of technical projects in the industrial field

Management and supervision of works in industrial facilities

Professional Skills:

Highlights include project management in industrial facilities, technical training in engineering and industry, project management and direction (Project Management), and the development and supervision of industrial facilities and systems linked to renewable energies.

maría de las nieves peña bo

Industrial Technical Engineer from the Polytechnic University of Madrid, specialized in Industrial Chemistry and Polymer Technology, with advanced training in quality and environmental management as a University Expert from the San Jorge University / SEAS. He has experience in the development of R&D&I projects and in the preparation of technical reports aimed at obtaining and optimizing public incentives linked to innovative and environmental activities. In addition, it has a solid track record in the training field, including coordination of master's programs, student tutoring and delivery of technical training in online mode.

Teaching experience:

Coordinator of master's programs: Organization and academic monitoring of training programs. Student tutor: Academic support and monitoring of training progress. Teacher in online mode: Delivery of technical training in virtual environments.

Professional experience:

Development of R&D&I projects: Participation in innovation and technological development projects. Preparation of technical reports for public incentives: Writing and optimization of technical documentation to obtain aid related to innovative and environmental activities.

Professional skills:

R&D&I project management; Preparation of technical reports for public incentives; Quality and environmental management; Industrial Chemistry and Polymer Technology; Academic coordination of master's programs.

Languages:

English B2.

Industrial Technical Engineer from the Polytechnic University of Madrid, specialized in Industrial Chemistry and Polymer Technology, with advanced training in quality and environmental management as a University Expert from the San Jorge University / SEAS. He has experience in the development of R&D&I projects and in the preparation of technical reports aimed at obtaining and optimizing public incentives linked to innovative and environmental activities. In addition, it has a solid track record in the training field, including coordination of master's programs, student tutoring and delivery of technical training in online mode.

Teaching experience:

Coordinator of master's programs: Organization and academic monitoring of training programs. Student tutor: Academic support and monitoring of training progress. Teacher in online mode: Delivery of technical training in virtual environments.

Professional experience:

Development of R&D&I projects: Participation in innovation and technological development projects. Preparation of technical reports for public incentives: Writing and optimization of technical documentation to obtain aid related to innovative and environmental activities.

Professional skills:

R&D&I project management; Preparation of technical reports for public incentives; Quality and environmental management; Industrial Chemistry and Polymer Technology; Academic coordination of master's programs.

Languages:

English B2.

Información adicional del PROFESSIONAL CERTIFICATES

Course MF1425-2 Management of Tools, Techniques and Skills for the Provision of a Telecare Service

6 months de tutorización

More details

Course information

We create things that work better and last longer. Our products solve real problems with clean design and honest materials.

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Course information

Currently, in the world of sociocultural and community services and within the professional area of social care, more specifically in the management of telecare calls, it is very important to know the different processes. Therefore, this course aims to provide the necessary knowledge to know how to use tools, techniques and skills to provide a telecare service.

He carries out his professional activity in the public and private spheres, as an employee, in any organization that has a Care Center for the provision of telecare services, under the supervision of a competent higher-level professional. In the development of professional activity, the principles of universal accessibility are applied in accordance with current legislation.

This training conforms to the training itinerary of Module MF1425_2 Management of Tools, Techniques and Skills for the Provision of a Telecare Service, certifying having passed the different Units of Competence included in it, and is aimed at the accreditation of the Professional Competencies acquired through work experience and non-formal training, through which you will be eligible to obtain the corresponding Certificate of Professionalism, through the respective calls that are published. the different Autonomous Communities, as well as the Ministry of Labor itself (Royal Decree 659/2023, of July 18, which develops the organization of the Vocational Training System and establishes a permanent procedure for the accreditation of professional skills acquired through work experience or non-formal training).

This course is aimed at all those people who are dedicated to the world of sociocultural and community services, more specifically to the management of telecare calls, within the professional social care area who intend to obtain knowledge related to the management of tools, techniques and skills for the provision of a telecare service.

- Provide attention to the demands of users of the telecare service by managing telematic tools that allow communication and call management. - Facilitate communication with users and organizations related to the mobilization of resources, using communication techniques to promote service provision, considering protocols, regulations and good professional practices. - Face crisis situations generated in the telecare service using psychosocial skills to allow telephone assistance. - Facilitate the provision of the telecare service by managing teamwork skills, to promote horizontal and vertical communication within it.

Course MF1425-2 Management of Tools, Techniques and Skills for the Provision of a Telecare Service

$206.00

Course MF1425-2 Management of Tools, Techniques and Skills for the Provision of a Telecare Service

Agenda

At the end of the course, you will obtain the accredited qualification

Learn from the best in your sector

Course information

Course information

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