Course MF1463-2 Transportation Planning and Customer Relations

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Course MF1463-2 Transportation Planning and Customer Relations

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$208.00
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Duration

50 hours

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Credits

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Language

Spanish

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At the end of the course, you will obtain the accredited qualification

This is not just about learning, but also about accrediting your knowledge with the most important institutions in the sector:

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QUALIFICATION of having passed the NON-FORMAL TRAINING that accredits the Units of Competence included in the Training Module MF1463_2 Transport Planning and Customer Relations, regulated in Royal Decree 1539/2011, of October 31, which establishes the corresponding Certificate of Professionalism. In accordance with the Instruction of March 22, 2022, which determines the admission criteria for the training provided by persons requesting participation in the evaluation and accreditation procedure of professional skills acquired through work experience or non-formal training routes. EUROINNOVA TRAINING S.L. It is a participating entity in the file of entities of the Sepe, Ministry of Labor and Social Economy.

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Learn from the best in your sector

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ivan girela estudillo

Graduated in Business Administration and Management from the University of Granada and with a Master in International Trade from EUDE Business School, has solid knowledge in finance, logistics and business management, which he applies both in the professional and teaching fields. Since 2018 he has been a professor at INEAF, where he teaches subjects related to marketing, operations management and international trade.

Professional Experience:

He combines his teaching work with professional experience in the field of international trade, participating in the design of international trade routes and in the research and analysis of new markets, which allows him to provide training with a practical and strategic vision of the global business environment.

Professional Skills:

Highlights include international trade and market expansion, operations and logistics management, commercial marketing, international market research, and teaching in business administration and management.

Graduated in Business Administration and Management from the University of Granada and with a Master in International Trade from EUDE Business School, has solid knowledge in finance, logistics and business management, which he applies both in the professional and teaching fields. Since 2018 he has been a professor at INEAF, where he teaches subjects related to marketing, operations management and international trade.

Professional Experience:

He combines his teaching work with professional experience in the field of international trade, participating in the design of international trade routes and in the research and analysis of new markets, which allows him to provide training with a practical and strategic vision of the global business environment.

Professional Skills:

Highlights include international trade and market expansion, operations and logistics management, commercial marketing, international market research, and teaching in business administration and management.

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Course information

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Course information

Description
In the field of transportation and maintenance, it is necessary to know the different fields of driving, within the professional area of ​​road vehicle driving. Thus, this course aims to provide the necessary knowledge for transportation planning and customer relations.

Job opportunities

He carries out his professional activity, both self-employed and employed, in small, medium and large companies, both public and private, in collective urban transport by bus and interurban bus transport, both nationally and internationally. Their professional activity is subject to regulation by the competent Administration. In the development of professional activity, the principles of universal accessibility are applied in accordance with current legislation.

What does it prepare you for?

This training conforms to the training itinerary of the Training Module MF1463_2 Transport Planning and Customer Relations, certifying that you have passed the different Units of Competence included in it, and is aimed at the accreditation of the Professional Competencies acquired through work experience and non-formal training, through which you will opt to obtain the corresponding Certificate of Professionalism, through the respective calls published by the different Autonomous Communities, as well as the Ministry of Labor itself (Royal Decree 659/2023, of July 18, which develops the organization of the Vocational Training System and establishes a permanent procedure for the accreditation of professional skills acquired through work experience or non-formal training).

Who is it addressed to?

This course is aimed at professionals in the world of vehicle transportation and maintenance, within the professional area of ​​road vehicle driving, and at all those interested in acquiring knowledge related to transportation planning and customer relations.

Objectives

- Define the economic environment of road transport and the organization of the market, as well as its influence in the economic and social sphere. - Define the social environment of road transport, explaining its general regulations and the specific regulations for the transport of goods and passengers. - Describe and explain the procedures derived from the application of current regulations contained in the basic legal framework of road transport, relating the most common infractions to the sanctions established in the legislation. - Explain the importance of adopting positive attitudes during the development of work, maintaining behaviors that contribute to valuing the company's brand image. - Apply customer service techniques in road transport commercial relations and resolution of complaints and incidents.

Course MF1463-2 Transportation Planning and Customer Relations

$208.00

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