Course MF1585-3 Customer Service, Sales and Administration Operations in Veterinary Centers

PROFESSIONAL CERTIFICATES 100% On-line

Course MF1585-3 Customer Service, Sales and Administration Operations in Veterinary Centers

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$206.00
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Duration

60 hours

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Credits

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Language

Spanish

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At the end of the course, you will obtain the accredited qualification

This is not just about learning, but also about accrediting your knowledge with the most important institutions in the sector:

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CERTIFICATION of having passed the NON-FORMAL TRAINING that accredits the Units of Competence included in the Training Module MF1585_3 Customer Service, Sales and Administration Operations in Veterinary Centers regulated in Royal Decree 140/2011, of February 4, which establishes the Professional Qualification Assistance to clinical care in veterinary centers. In accordance with the Instruction of March 22, 2022, which determines the admission criteria for the training provided by persons requesting participation in the evaluation and accreditation procedure of professional skills acquired through work experience or non-formal training routes. EUROINNOVA TRAINING S.L. It is a participating entity in the file of entities of the Sepe, Ministry of Labor and Social Economy.

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Learn from the best in your sector

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olivia manfredi sanchez

Graduate in Veterinary Medicine. She develops her professional career as a clinical veterinarian, veterinary surgeon and technical director of a veterinary center. His experience combines clinical practice and health management in the veterinary field. Since 2021, he has actively participated in professional training, teaching training sessions at the Andalusian College of Veterinarians, transferring his clinical and surgical experience to specialized training contexts.

Teaching experience;

Trainer — Andalusian College of Veterinarians (2021—To date): Delivery of specialized training sessions in the veterinary field.

Professional experience;

Clinical veterinarian: Clinical care for veterinary patients, diagnosis and treatment, veterinary surgeon: Surgical interventions, postoperative follow-up, technical director of veterinary center: technical and health supervision, team coordination, center management.

Professional skills:

Clinical veterinary medicine, veterinary surgery, technical management of veterinary centers, professional training in the veterinary field.

Graduate in Veterinary Medicine. She develops her professional career as a clinical veterinarian, veterinary surgeon and technical director of a veterinary center. His experience combines clinical practice and health management in the veterinary field. Since 2021, he has actively participated in professional training, teaching training sessions at the Andalusian College of Veterinarians, transferring his clinical and surgical experience to specialized training contexts.

Teaching experience;

Trainer — Andalusian College of Veterinarians (2021—To date): Delivery of specialized training sessions in the veterinary field.

Professional experience;

Clinical veterinarian: Clinical care for veterinary patients, diagnosis and treatment, veterinary surgeon: Surgical interventions, postoperative follow-up, technical director of veterinary center: technical and health supervision, team coordination, center management.

Professional skills:

Clinical veterinary medicine, veterinary surgery, technical management of veterinary centers, professional training in the veterinary field.

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Course information

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Course information

Description
Veterinary care is a growing field of work. The proliferation of pets and the increase in systematic care for them (nutrition, vaccines, sterilization, monitoring, disease prevention) implies a growing demand for specialists in this field. The veterinary clinic assistant has become a professional field that requires specialization. This course trains you to be able to assist the veterinarian in customer service procedures, sales of products and/or services through marketing channels, billing and cash register tasks, and computerized management of the services offered in the clinic.

Job opportunities

After completing this Online Customer Service Course in Veterinary Clinics, you will be able to work as a veterinary assistant in healthcare clinics, in hospitals or in faculties and animal research centers. You can also work as a veterinary assistant in animal collection, accommodation or protection centers, a veterinary products visitor.

What does it prepare you for?

With this online course the student will learn to carry out client and animal care actions proposed by the doctor. You will be able to act taking care of the internal standards established to provide a good service, as well as sell products and/or services through the marketing channels established by the company. You will also be prepared to receive orders to maintain the stock of stocks in the warehouse, informing the doctor of the activities. In addition, the student will be trained in the tasks of billing services and the computerized management generated by said service.

Who is it addressed to?

This Online Course MF1585_3 Customer Service Operations in Veterinary Clinics is aimed at all those people who want to develop their professional activity in the health sector in veterinary centers. Both veterinary offices, clinics and hospitals. In general, it is aimed at all those people who, while still active, want to complete and improve their training regarding customer service techniques and sales and administration operations in veterinary centers.

Objectives

By completing this Customer Service course in Veterinary Clinics you will be able to achieve the following objectives: - Learn communication techniques related to client advisory work. - Develop sales techniques for products and services through different marketing channels and apply warehouse organization techniques for a commercial establishment based on previously defined criteria. - Apply the registration, billing and collection procedures for sales and service operations, managing the equipment according to instructions. - Learn information organization techniques, both manual and computerized, managing file and database systems. - Assimilate the basic principles of accounting and taxation that facilitate compliance with the administrative requirements of the veterinary center.

Course MF1585-3 Customer Service, Sales and Administration Operations in Veterinary Centers

$206.00

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