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Course UF0043 Protocol Management

Name: Course UF0043 Protocol Management en Estados Unidos
Brand: EducaHub
SKU: 27153-2601
Availability: InStock

$208.00

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Duration

30 hours

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Credits

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Language

Spanish

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No limit

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Agenda

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Credit your success

At the end of the course, you will obtain the accredited qualification

This is not just about learning, but also about accrediting your knowledge with the most important institutions in the sector:

Certified by

CERTIFICATION of having passed the NON-FORMAL TRAINING that accredits the Units of Competence included in the Training Unit UF0043 Protocol Management, regulated in Royal Decree 1376/2008, of August 1, which establishes the corresponding Certificate of Professionalism, modified by Royal Decree 685/2011, of May 13. In accordance with the Instruction of March 22, 2022, which determines the admission criteria for the training provided by persons requesting participation in the evaluation and accreditation procedure of professional skills acquired through work experience or non-formal training routes. EUROINNOVA TRAINING S.L. It is a participating entity in the file of entities of the Sepe, Ministry of Labor and Social Economy.

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fatima immaculada garcia lopez

Graduate in Business Management and Administration, with a Master's degree in Financial Management from ESIC — International School of Management. He has more than 20 years of experience in administrative, financial management and quality systems in sectors such as engineering, automation, electronics and services. He combines his professional career with online teaching in Business Administration and Management, providing a practical vision of economic-financial management, administrative control and the implementation of quality systems. His profile integrates technical experience, organizational leadership and training in digital learning environments.

Teaching experience:

Teacher of Business Administration and Management in online mode: Tutoring and academic monitoring of students; Updating and enriching training materials; Creation of content and virtual classes; Resolution of doubts and academic support.

Professional experience:

Responsible for Administration in organizations in the engineering, automation, electronics and services sectors: Treasury and banking management; General and analytical accounting; Bank reconciliations; Tax preparation and filing; Budget control and analysis of results; Billing and management of clients and suppliers; Payroll management and procedures with Social Security; Participation in selection processes; Implementation and supervision of quality management systems. Quality Manager: Implementation and supervision of ISO 9001, ISO 14001 and ISO 166002 standards; Guarantee of compliance with internal standards and procedures.

Professional skills:

Financial direction and management control; General and analytical accounting; Treasury management and business taxation; Implementation of ISO quality systems; administrative and personnel management; Online teaching in Business Administration and Management; Use of ERP and accounting, tax and payroll software.

Merits:

Implementation and supervision of quality management systems in accordance with ISO 9001, ISO 14001 and ISO 166002.

Languages:

English — B1.

Graduate in Business Management and Administration, with a Master's degree in Financial Management from ESIC — International School of Management. He has more than 20 years of experience in administrative, financial management and quality systems in sectors such as engineering, automation, electronics and services. He combines his professional career with online teaching in Business Administration and Management, providing a practical vision of economic-financial management, administrative control and the implementation of quality systems. His profile integrates technical experience, organizational leadership and training in digital learning environments.

Teaching experience:

Teacher of Business Administration and Management in online mode: Tutoring and academic monitoring of students; Updating and enriching training materials; Creation of content and virtual classes; Resolution of doubts and academic support.

Professional experience:

Responsible for Administration in organizations in the engineering, automation, electronics and services sectors: Treasury and banking management; General and analytical accounting; Bank reconciliations; Tax preparation and filing; Budget control and analysis of results; Billing and management of clients and suppliers; Payroll management and procedures with Social Security; Participation in selection processes; Implementation and supervision of quality management systems. Quality Manager: Implementation and supervision of ISO 9001, ISO 14001 and ISO 166002 standards; Guarantee of compliance with internal standards and procedures.

Professional skills:

Financial direction and management control; General and analytical accounting; Treasury management and business taxation; Implementation of ISO quality systems; administrative and personnel management; Online teaching in Business Administration and Management; Use of ERP and accounting, tax and payroll software.

Merits:

Implementation and supervision of quality management systems in accordance with ISO 9001, ISO 14001 and ISO 166002.

Languages:

English — B1.

aidee espindola betancourt

Graduate in Business Administration from the Autonomous Technological Institute of Mexico, with a degree approved in Spain as a Graduate in Business Sciences. He has postgraduate training in Pedagogy, Management Development, Customer Experience, Emotional Intelligence, International Trade and agile methodologies. Since 2011, he has developed his teaching career in business schools and international universities, combining content design, direction of Master's Thesis and tutoring of MBA programs with experience in foreign trade, market research and international promotion of SMEs.

Teaching experience:

E-Learning Teacher — CEUPE Business School (2011—To date): Design and delivery of content in International Marketing, International Negotiation, Management Skills, Operations Management and Project Management Tutoring of MBA and MCI programs Director of TFM — CEUPE-URJC and CEUPE-UAH Design of face-to-face workshops at the CEUPE International Week. Professor — Universidad Panamericana, Mexico City: Multinational Business; Negotiation Strategies; Competitive Intelligence; Family Businesses and Entrepreneurship. Facilitator — Tecnológico de Monterrey and Thunderbird University (MIMBLA): Regional Business Environment for Latin America; International Finance and Trade. Professor — ITESM Virtual University: International Trade Strategies; International Negotiation; E-Business; E-Commerce.

Professional experience:

Collaborator — Gipuzkoa Chamber of Commerce, PIPE-2000 Program, ICEX: Foreign Promotion Program for SMEs; Organization of sectoral conferences; Coordination of European and Latin American business groups; Market research and sector analysis.

Professional skills:

Marketing and international negotiation; Foreign trade and international promotion of SMEs; Project management and agile methodologies; Customer Experience and innovation; competitive intelligence; Business Intelligence and data analysis; Direction and supervision of TFM in MBA programs.

Merits:

AEEN Best Tutor Award (2018).

Graduate in Business Administration from the Autonomous Technological Institute of Mexico, with a degree approved in Spain as a Graduate in Business Sciences. He has postgraduate training in Pedagogy, Management Development, Customer Experience, Emotional Intelligence, International Trade and agile methodologies. Since 2011, he has developed his teaching career in business schools and international universities, combining content design, direction of Master's Thesis and tutoring of MBA programs with experience in foreign trade, market research and international promotion of SMEs.

Teaching experience:

E-Learning Teacher — CEUPE Business School (2011—To date): Design and delivery of content in International Marketing, International Negotiation, Management Skills, Operations Management and Project Management Tutoring of MBA and MCI programs Director of TFM — CEUPE-URJC and CEUPE-UAH Design of face-to-face workshops at the CEUPE International Week. Professor — Universidad Panamericana, Mexico City: Multinational Business; Negotiation Strategies; Competitive Intelligence; Family Businesses and Entrepreneurship. Facilitator — Tecnológico de Monterrey and Thunderbird University (MIMBLA): Regional Business Environment for Latin America; International Finance and Trade. Professor — ITESM Virtual University: International Trade Strategies; International Negotiation; E-Business; E-Commerce.

Professional experience:

Collaborator — Gipuzkoa Chamber of Commerce, PIPE-2000 Program, ICEX: Foreign Promotion Program for SMEs; Organization of sectoral conferences; Coordination of European and Latin American business groups; Market research and sector analysis.

Professional skills:

Marketing and international negotiation; Foreign trade and international promotion of SMEs; Project management and agile methodologies; Customer Experience and innovation; competitive intelligence; Business Intelligence and data analysis; Direction and supervision of TFM in MBA programs.

Merits:

AEEN Best Tutor Award (2018).

Información adicional del PROFESSIONAL CERTIFICATES

Course UF0043 Protocol Management

6 months de tutorización

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Course information

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Course information

In the world of hospitality and tourism, more specifically, in relation to the fundamental aspects of accommodation, it is essential to know how to manage the reception department, in accordance with the general planning of the accommodation establishment, developing and ensuring the correct provision of its own services and the execution of commercial actions. Therefore, by completing this course, you will obtain the necessary knowledge to manage the protocol in reception and customer service.

It carries out its activity in all types of hotels and other tourist accommodation such as motels, spas, tourist apartments, campsites, holiday cities, rural tourism establishments, etc. It also has an outlet in certain entities dedicated to tourist distribution, such as reservation centers, distribution systems, representatives of service providers, etc.

This training conforms to the training itinerary of the Training Unit UF0043 Protocol Management, certifying having passed the different Competence Units included in it, and is aimed at the accreditation of the professional Competencies acquired through work experience and non-formal training, a route through which you will opt to obtain the corresponding Certificate of Professionalism, through the respective calls published by the different Autonomous Communities, as well as the Ministry of Labor itself. (Royal Decree 659/2023, of July 18, which develops the organization of the Vocational Training System and establishes a permanent procedure for the accreditation of professional skills acquired through work experience or non-formal training).

This course is aimed at all those people who, due to their job duties or personal interest, intend to acquire knowledge related to the world of hospitality and tourism, in the professional area of accommodation reception, more specifically in protocol management.

- Explain the concept of protocol, its origin and typology. - List the most common applications of protocol rules, such as dress, etiquette, courtesy rules and others, depending on the type of event that is going to take place. - Differentiate and characterize the different types of events that can be held, and that may require protocol management, such as congresses, conventions, meetings, forums and others - In practical event situations, choose and apply the protocol that must be followed.

Course UF0043 Protocol Management

$208.00

Course UF0043 Protocol Management

Agenda

At the end of the course, you will obtain the accredited qualification

Learn from the best in your sector

Course information

Course information

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