PROFESSIONAL CERTIFICATES 100% On-line

Course UF0082 Visitor Information and Attention

Name: Course UF0082 Visitor Information and Attention en Estados Unidos
Brand: EducaHub
SKU: 7451-1502
Availability: InStock

$206.00

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Duration

30 hours

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Credits

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Language

Spanish

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Agenda

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Credit your success

At the end of the course, you will obtain the accredited qualification

This is not just about learning, but also about accrediting your knowledge with the most important institutions in the sector:

Certified by

QUALIFICATION of having passed the NON-FORMAL TRAINING that accredits the Units of Competence included in the Training Unit UF0082 Information and attention to visitors, included in the Training Module MF1074_3 Tourist information, regulated in Royal Decree 1376/2008, of August 1, which establishes the corresponding Certificate of Professionalism Local tourism promotion and visitor information. In accordance with the Instruction of March 22, 2022, which determines the admission criteria for the training provided by persons requesting participation in the evaluation and accreditation procedure of professional skills acquired through work experience or non-formal training routes. EUROINNOVA TRAINING S.L. It is a participating entity in the file of entities of the Sepe, Ministry of Labor and Social Economy.

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sandra valdivia cantero

Graduated in Tourism from the University of Granada, currently studying the Master in Digital Marketing and Marketing 2.0 at CAEFO. His profile combines operational experience in the tourism sector with specialized teaching in online training and digital marketing. He has developed his professional career in tourist accommodation, event coordination and reservation management, integrating digital tools and online communication. As a teacher, he provides training in tourism and hospitality in e-learning mode, developing content, video lessons and digital resources adapted to virtual learning environments.

Teaching experience:

Tourism and hospitality teacher in online mode: Teaching live classes; Personalized tutoring; Evaluation of Final Master's Projects; Preparation of video lessons and training content; Support to departments through management and communication tools.

Professional experience:

Receptionist and event coordinator — Student residence: Social media management; Coordination of guided tours and events. Top-notch camping professional: Reservation management and customer service; Interdepartmental communication; Organization of international tourist groups; Resolution of incidents and minimization of unforeseen events. Editor and creator of educational content: Preparation of specialized articles for digital magazines; Creation of audiovisual content and publications for professional networks. Publications: Specialized articles in digital magazines in the tourism sector.

Professional skills:

Management of reservations and tourist operations with Amadeus; Organization of events and protocol; Teaching in tourism and hospitality in online mode; Digital marketing applied to the tourism sector; Creation of training and audiovisual content; Use of CRM and LMS platforms.

Merits:

Professional recognition in organization and management of international tourist groups.

Languages:

Official English certification — Cambridge B2.

Graduated in Tourism from the University of Granada, currently studying the Master in Digital Marketing and Marketing 2.0 at CAEFO. His profile combines operational experience in the tourism sector with specialized teaching in online training and digital marketing. He has developed his professional career in tourist accommodation, event coordination and reservation management, integrating digital tools and online communication. As a teacher, he provides training in tourism and hospitality in e-learning mode, developing content, video lessons and digital resources adapted to virtual learning environments.

Teaching experience:

Tourism and hospitality teacher in online mode: Teaching live classes; Personalized tutoring; Evaluation of Final Master's Projects; Preparation of video lessons and training content; Support to departments through management and communication tools.

Professional experience:

Receptionist and event coordinator — Student residence: Social media management; Coordination of guided tours and events. Top-notch camping professional: Reservation management and customer service; Interdepartmental communication; Organization of international tourist groups; Resolution of incidents and minimization of unforeseen events. Editor and creator of educational content: Preparation of specialized articles for digital magazines; Creation of audiovisual content and publications for professional networks. Publications: Specialized articles in digital magazines in the tourism sector.

Professional skills:

Management of reservations and tourist operations with Amadeus; Organization of events and protocol; Teaching in tourism and hospitality in online mode; Digital marketing applied to the tourism sector; Creation of training and audiovisual content; Use of CRM and LMS platforms.

Merits:

Professional recognition in organization and management of international tourist groups.

Languages:

Official English certification — Cambridge B2.

Información adicional del PROFESSIONAL CERTIFICATES

Course UF0082 Visitor Information and Attention

6 months de tutorización

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Course information

We create things that work better and last longer. Our products solve real problems with clean design and honest materials.

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Course information

If you are dedicated to the field of hospitality or would like to do so and want to know the fundamental aspects of information and service, this is your time. With UF0082 Visitor Information and Service you will be able to acquire the essential knowledge to perform this job in the best possible way. Currently, in the world of hospitality and tourism, it is very important to know the different local tourist promotions and information for visitors. Therefore, this course is about providing the necessary knowledge to be able to provide information and good service to the visitor.

It carries out its activity, fundamentally, in public or public-private entities whose purpose is territorial tourism planning and development. They carry out their functions as contact personnel with service users or in supervised management positions, depending on the size and complexity of the structure in which they are integrated, or for which they work from the private company.

This training is adjusted to the training itinerary of the Training Unit UF0082 Information and Attention to the Visitor, certifying having passed the different Competence Units included in it, and is aimed at the accreditation of the professional Competencies acquired through work experience and non-formal training, a route through which you will opt to obtain the corresponding Certificate of Professionalism, through the respective calls published by the different Autonomous Communities, as well as the Ministry of Labor itself. (Royal Decree 659/2023, of July 18, which develops the organization of the Vocational Training System and establishes a permanent procedure for the accreditation of professional skills acquired through work experience or non-formal training).

This course is aimed at all those people who are dedicated to the world of hospitality and tourism, more specifically to tourism promotion, and who intend to obtain knowledge related to information and visitor service.

- Apply techniques for the treatment of tourist information requests, complaints and claims that usually occur in tourist information centers or services and their most appropriate resolution.

Course UF0082 Visitor Information and Attention

$206.00

Course UF0082 Visitor Information and Attention

Agenda

At the end of the course, you will obtain the accredited qualification

Learn from the best in your sector

Course information

Course information

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