Customer Service Course + 8 ECTS Credits

UNIVERSITY COURSE 100% On-line

Customer Service Course + 8 ECTS Credits

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$308.00
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Duration

200

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Credits

8 ECTS

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Language

Spanish

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At the end of the course, you will obtain the accredited qualification

This is not just about learning, but also about accrediting your knowledge with the most important institutions in the sector:

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Customer Service Course Qualification with 200 hours and 8 ECTS issued by UTAMED-Atlantic Mediterranean Technological University.

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Customer Service Course + 8 ECTS Credits

Información adicional del UNIVERSITY COURSE

Customer Service Course + 8 ECTS Credits

6 months de tutorización

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Course information

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Course information

Description
This Customer Service course offers you specialized training on the subject. We must know that for the Commerce and Marketing area it is very important to deepen and acquire knowledge of Basic Customer Service, this being a fundamental piece in the success of the buying and selling process.

Job opportunities

Commercial, Customer Service, Suppliers, Dependents, Communication Department Personnel, Public Relations, Marketing Department Personnel.

What does it prepare you for?

This course in Customer Service prepares you to acquire specific knowledge within the area, developing in the student skills to function professionally in the commerce and marketing sector, and more specifically in Customer Service.

Who is it addressed to?

This course in Customer Service is aimed at all those people who want to orient their future work to the market and marketing, everything related to customer service activities, or those who want to update their professional knowledge about commerce and marketing in general.

Objectives

- Describe the characteristics of clients/consumers. - Describe the customer service process. - Know how information is collected and research is carried out on potential clients. - Describe the importance of quality in this type of process. - Know the legal aspects of customer service.

Customer Service Course + 8 ECTS Credits

$308.00