Expert Course in Quality in Service and Customer Service

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Expert Course in Quality in Service and Customer Service

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$306.00
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Duration

180 hours

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Credits

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Language

Spanish

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At the end of the course, you will obtain the accredited qualification

This is not just about learning, but also about accrediting your knowledge with the most important institutions in the sector:

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DEGREE issued by EUROINNOVA INTERNATIONAL ONLINE EDUCATION, member of the AEEN (Spanish Association of Business Schools) and recognized for academic excellence in online education by QS World University Rankings

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Expert Course in Quality in Service and Customer Service

Información adicional del Online COURSE

Expert Course in Quality in Service and Customer Service

6 months de tutorización

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Course information

We create things that work better and last longer. Our products solve real problems with clean design and honest materials.

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Course information

Description
Customer service is one of the main pillars in the competitiveness of companies in the new century. Depending on the scope, type of communication, importance, urgency..., etc. One or another means will be used to increase the commercial quality of the company, also making it easier for its members to develop their skills, learn to use the tools at their disposal and constantly improve customer service, with the ultimate goal of achieving total customer satisfaction.

Job opportunities

Professional related to Commerce, Marketing, Individualized Assistance, Sales, etc. who are interested in Service Quality and Customer Service.

What does it prepare you for?

It trains professionals in commerce, marketing, individual assistance and anyone who has a job from each to the public who is interested in knowing the fundamentals of service quality, what adequate customer service should be like and the methods that exist to achieve it and become familiar with the profiles of the people we will meet in the Quality Service and Customer Service.

Who is it addressed to?

Professionals dedicated to tasks related to customer service and individualized assistance, interested in studying customer approach strategies. In addition, anyone who is interested in knowing the qualities to provide a quality service.

Objectives

- Know how to provide quality service. - Instruct on how customer service should be. - Inform about techniques to improve communication with the client. - Know the profile of both the client and the seller.

Expert Course in Quality in Service and Customer Service

$306.00