Maestría International Head of Room (Waiter + Maitre)

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Maestría International Head of Room (Waiter + Maitre)

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$1,991.00
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Duration

1500 hours

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Credits

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Language

Spanish

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At the end of the course, you will obtain the accredited qualification

This is not just about learning, but also about accrediting your knowledge with the most important institutions in the sector:

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Qualification of Maestría International Head of Room (Waiter + Maitre) with 1500 hours issued by ESIBE (IBERO-AMERICAN POSTGRADUATE SCHOOL)

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sandra valdivia cantero

Graduated in Tourism from the University of Granada, currently studying the Master in Digital Marketing and Marketing 2.0 at CAEFO. His profile combines operational experience in the tourism sector with specialized teaching in online training and digital marketing. He has developed his professional career in tourist accommodation, event coordination and reservation management, integrating digital tools and online communication. As a teacher, he provides training in tourism and hospitality in e-learning mode, developing content, video lessons and digital resources adapted to virtual learning environments.

Teaching experience:

Tourism and hospitality teacher in online mode: Teaching live classes; Personalized tutoring; Evaluation of Final Master's Projects; Preparation of video lessons and training content; Support to departments through management and communication tools.

Professional experience:

Receptionist and event coordinator — Student residence: Social media management; Coordination of guided tours and events. Top-notch camping professional: Reservation management and customer service; Interdepartmental communication; Organization of international tourist groups; Resolution of incidents and minimization of unforeseen events. Editor and creator of educational content: Preparation of specialized articles for digital magazines; Creation of audiovisual content and publications for professional networks. Publications: Specialized articles in digital magazines in the tourism sector.

Professional skills:

Management of reservations and tourist operations with Amadeus; Organization of events and protocol; Teaching in tourism and hospitality in online mode; Digital marketing applied to the tourism sector; Creation of training and audiovisual content; Use of CRM and LMS platforms.

Merits:

Professional recognition in organization and management of international tourist groups.

Languages:

Official English certification — Cambridge B2.

Graduated in Tourism from the University of Granada, currently studying the Master in Digital Marketing and Marketing 2.0 at CAEFO. His profile combines operational experience in the tourism sector with specialized teaching in online training and digital marketing. He has developed his professional career in tourist accommodation, event coordination and reservation management, integrating digital tools and online communication. As a teacher, he provides training in tourism and hospitality in e-learning mode, developing content, video lessons and digital resources adapted to virtual learning environments.

Teaching experience:

Tourism and hospitality teacher in online mode: Teaching live classes; Personalized tutoring; Evaluation of Final Master's Projects; Preparation of video lessons and training content; Support to departments through management and communication tools.

Professional experience:

Receptionist and event coordinator — Student residence: Social media management; Coordination of guided tours and events. Top-notch camping professional: Reservation management and customer service; Interdepartmental communication; Organization of international tourist groups; Resolution of incidents and minimization of unforeseen events. Editor and creator of educational content: Preparation of specialized articles for digital magazines; Creation of audiovisual content and publications for professional networks. Publications: Specialized articles in digital magazines in the tourism sector.

Professional skills:

Management of reservations and tourist operations with Amadeus; Organization of events and protocol; Teaching in tourism and hospitality in online mode; Digital marketing applied to the tourism sector; Creation of training and audiovisual content; Use of CRM and LMS platforms.

Merits:

Professional recognition in organization and management of international tourist groups.

Languages:

Official English certification — Cambridge B2.

Maestría International Head of Room (Waiter + Maitre)

Información adicional del MAESTRÍA

Maestría International Head of Room (Waiter + Maitre)

12 months de tutorización

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Course information

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Course information

Description

Service and attention in the restaurant increasingly require highly qualified professionals, capable of offering maximum customer satisfaction. The people who make up these restaurants must have excellent qualities, intuition, taste for service and a commercial mentality. This Maestría It is focused on the acquisition of essential knowledge for room service, customer service, adequate communication and, in conclusion, sales in restaurants.

Job opportunities

Maître. Restoration service staff. Waiters, Second head of Restaurant or room, Head of restaurant or room sector, etc.

What does it prepare you for?

You will learn how a restaurant works, the replenishment methods, as well as the type of facilities, equipment and raw materials needed. This Maestría It is focused on the acquisition of essential knowledge for room service, customer service, adequate communication and, in conclusion, sales in restaurants. The knowledge about billing that we will acquire with this maestría They will help us in the management of our own restaurant or in our professional work as a member of any other establishment. Likewise, at the end of the maestría The student will be able to relate in an elementary way with other people in English.

Who is it addressed to?

The maestría It is aimed at all those who wish to acquire, improve and update their training in this sector with specific preparation to join a job as head waiter and maître d'.

Objectives

- Know the different types of restaurant services (buffet, banquets, room service...), knowing the protocol in the treatment of each of the products to function properly in your daily work. - Know how to deal with possible customer complaints, inventory control and management of department personnel. - Learn the parameters for creating menus and cards. - Have complete knowledge about the planning and execution of the event (from reception to its completion), controlling its setup, material and human needs. - Learn the billing and closing process of the restaurant activity. - Communicate orally adequately in English

Maestría International Head of Room (Waiter + Maitre)

$1,991.00