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Responsible for the Complaints Channel. Implementation and Management. Law 2/2023

$426.00
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Duration

60 horas

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Credits

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Language

Español

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Learn from the best in your sector

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marina of las angustias rivas enough

Graduated in Law from the University of Granada and Master in Business Legal Advice, specialized in Compliance, Law criminal and Law of company. His career combines experience in the financial sector, the practice of law and university teaching, with a practical approach aimed at regulatory compliance and legal risk management. He currently works as a teacher at the Faculty of Law, combining academic tutoring with the design of training content and specialized legal dissemination. Integrates experience in financial advice, corporate compliance and legal training applied in digital environments.

Teaching experience:

Teacher — Faculty of Law: Tutoring and academic support; Personalized support and resolution of doubts; Design and planning of training projects; Preparation of teaching guides and teaching materials; Adaptation of programs to digital environments; Management of subsidized training according to the FUNDAE system; Coordination with content providers.

Professional experience:

Professional in the banking and insurance sector: Functions in financial entities; Financial advice in the insurance sector. Lawyer — Criminal Department: Legal advice in criminal procedures; Participation in procedural defense; Advice on compliance and business law. Publications: Writing specialized legal articles for corporate websites and professional entities, including the World Compliance Association.

Professional skills:

Corporate compliance and legal risk prevention; Law economic and business criminal; Financial advice (MiFID II); Design and management of online legal training; Legal disclosure in digital environments.

Graduated in Law from the University of Granada and Master in Business Legal Advice, specialized in Compliance, Law criminal and Law of company. His career combines experience in the financial sector, the practice of law and university teaching, with a practical approach aimed at regulatory compliance and legal risk management. He currently works as a teacher at the Faculty of Law, combining academic tutoring with the design of training content and specialized legal dissemination. Integrates experience in financial advice, corporate compliance and legal training applied in digital environments.

Teaching experience:

Teacher — Faculty of Law: Tutoring and academic support; Personalized support and resolution of doubts; Design and planning of training projects; Preparation of teaching guides and teaching materials; Adaptation of programs to digital environments; Management of subsidized training according to the FUNDAE system; Coordination with content providers.

Professional experience:

Professional in the banking and insurance sector: Functions in financial entities; Financial advice in the insurance sector. Lawyer — Criminal Department: Legal advice in criminal procedures; Participation in procedural defense; Advice on compliance and business law. Publications: Writing specialized legal articles for corporate websites and professional entities, including the World Compliance Association.

Professional skills:

Corporate compliance and legal risk prevention; Law economic and business criminal; Financial advice (MiFID II); Design and management of online legal training; Legal disclosure in digital environments.

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maría vergara montes

Graduated in Law from the University of Granada, with a Master's Degree in Taxation and Tax Consulting from the University of Granada and the Professional College of Economists of Granada. Specialized in formal and procedural tax obligations, combining professional experience in tax and legal advice with a consolidated track record in online higher education.

Teaching Experience:

Since 2020 she has been a Full Professor at INESEM Business School — Grupo Educa EDTECH, where it tutors legal and business training. Their work integrates tax advice, design of academic content, management of subsidized training and personalized support of students in digital environments. Teaching experience: Full Professor — INESEM Business School, Grupo Educa EDTECH (2020—To date): Online higher education tutoring at the Faculty of Law; Academic support and personalized monitoring of students; Resolution of doubts and guidance in the learning process; Design, planning and development of training projects; Preparation of teaching guides and teaching materials; Updating and adapting training programs to digital environments; Management of subsidized training according to the FUNDAE system; Identification of training needs and user support.

Professional experience:

Tax and legal advisor — Consultancy 4 Asociados AQA, S. C. P.: Advice on tax matters Management of fiscal and procedural obligations Encarnación Rodríguez Martínez Law Firm S. L. Director of Communications and presentations — Music Industry: Communication and organization of work groups.

Professional skills:

Taxation and tax advice; Formal and procedural tax obligations; FUNDAE subsidized training management; Design and planning of online training; Tutoring in digital learning environments.

Graduated in Law from the University of Granada, with a Master's Degree in Taxation and Tax Consulting from the University of Granada and the Professional College of Economists of Granada. Specialized in formal and procedural tax obligations, combining professional experience in tax and legal advice with a consolidated track record in online higher education.

Teaching Experience:

Since 2020 she has been a Full Professor at INESEM Business School — Grupo Educa EDTECH, where it tutors legal and business training. Their work integrates tax advice, design of academic content, management of subsidized training and personalized support of students in digital environments. Teaching experience: Full Professor — INESEM Business School, Grupo Educa EDTECH (2020—To date): Online higher education tutoring at the Faculty of Law; Academic support and personalized monitoring of students; Resolution of doubts and guidance in the learning process; Design, planning and development of training projects; Preparation of teaching guides and teaching materials; Updating and adapting training programs to digital environments; Management of subsidized training according to the FUNDAE system; Identification of training needs and user support.

Professional experience:

Tax and legal advisor — Consultancy 4 Asociados AQA, S. C. P.: Advice on tax matters Management of fiscal and procedural obligations Encarnación Rodríguez Martínez Law Firm S. L. Director of Communications and presentations — Music Industry: Communication and organization of work groups.

Professional skills:

Taxation and tax advice; Formal and procedural tax obligations; FUNDAE subsidized training management; Design and planning of online training; Tutoring in digital learning environments.

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Course information

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Description

The Responsible for the Whistleblowing Channel course. Implementation and Management. Law 2/2023 is your gateway to a crucial and growing area within the current business environment. The recent Law 2/2023 has highlighted the importance of establishing effective reporting channels, and with this, the demand for professionals trained in their implementation and management has grown exponentially. This course will provide you with the necessary skills to manage internal and external communication channels, guaranteeing the confidentiality and protection of the informant. You will learn to identify and mitigate risks, protecting the company's reputation and assets, while promoting an ethical corporate culture. The training is ideal for those seeking to position themselves as leaders in regulatory compliance and corporate responsibility, providing you with tools to face and resolve complex situations of infringement and retaliation.

Job opportunities

El conocimiento especializado en implantación y gestión del canal de denuncias posiciona al profesional en un segmento de alta demanda dentro del mercado de cumplimiento normativo. Las organizaciones obligadas por la Ley 2/2023 necesitan designar internamente o contratar externamente a un Responsable del Sistema cualificado. Este perfil es demandado en departamentos de compliance, asesoría jurídica, recursos humanos y dirección general, así como en despachos de abogados y consultoras de compliance que prestan servicios a empresas cliente. El dominio del régimen sancionador, la metodología de investigación interna y la protección de datos aplicada al canal son las competencias más valoradas.

What does it prepare you for?

Este curso te prepara para asumir con plenas garantías técnicas y jurídicas el rol de Responsable del Sistema Interno de Información en cualquier tipo de organización obligada por la Ley 2/2023. Dominarás el ciclo completo del canal: desde el diagnóstico previo y el diseño del sistema hasta la gestión operativa de expedientes, la dirección de investigaciones internas y la rendición de cuentas ante el órgano de gobierno. También estarás en condiciones de diseñar la política de protección de datos específica del canal, seleccionar y auditar la plataforma tecnológica adecuada, e integrar el sistema en el programa de compliance corporativo.

Who is it addressed to?

Este curso está dirigido a profesionales que asumen o asumirán responsabilidad directa sobre el Sistema Interno de Información: compliance officers, responsables del área jurídica, directores y técnicos de RRHH, asesores legales internos y externos, y cualquier persona designada como Responsable del Canal en su organización. Se recomienda experiencia previa en derecho empresarial, recursos humanos o cumplimiento normativo. El curso es igualmente útil para consultores y asesores que presten servicios de implantación a empresas cliente.

Objectives

- Analizar el marco normativo de la Ley 2/2023 en profundidad, identificando sus vínculos con el ordenamiento penal, laboral y de protección de datos - Diseñar e implantar un Sistema Interno de Información adaptado a los requisitos legales y a la estructura organizativa de la empresa - Gestionar el ciclo completo de una comunicación: desde la recepción hasta el cierre del expediente, respetando los plazos y garantías procesales - Aplicar la metodología de investigación interna con rigor técnico-legal, preservando las garantías del informante y del investigado - Estructurar los elementos obligatorios de una EIPD específica para el tratamiento del canal e identificar los riesgos de alto nivel asociados - Evaluar y homologar plataformas digitales de gestión del canal atendiendo a los requisitos técnicos y normativos vigentes - Integrar el canal de denuncias en el programa de compliance y diseñar el cuadro de mando de seguimiento - Planificar la auditoría periódica del sistema y gestionar situaciones de crisis reputacional vinculadas al canal

Responsible for the Complaints Channel. Implementation and Management. Law 2/2023

$426.00

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