Specialist Course in Customer Management and CRM

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Specialist Course in Customer Management and CRM

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$271.00
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Duration

200 hours

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Credits

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Language

Spanish

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At the end of the course, you will obtain the accredited qualification

This is not just about learning, but also about accrediting your knowledge with the most important institutions in the sector:

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DEGREE issued by EUROINNOVA INTERNATIONAL ONLINE EDUCATION, member of the AEEN (Spanish Association of Business Schools) and recognized for academic excellence in online education by QS World University Rankings

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Specialist Course in Customer Management and CRM

Información adicional del Online COURSE

Specialist Course in Customer Management and CRM

6 months de tutorización

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Course information

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Course information

Description
This CUSTOMER MANAGEMENT AND CRM COURSE offers specialized training in the subject. Competition in an increasingly globalized world makes companies want to be better and better, wanting to adapt to new technologies and methods that allow them to have a position of success. Thanks to taking this University Course on Customer Management and CRM, you will learn the fundamental aspects of CRM administration to be able to manage relationships with customers and have greater control of the situation.

Job opportunities

Customer management / CRM expert.

What does it prepare you for?

This ONLINE CUSTOMER MANAGEMENT AND CRM COURSE prepares you to have a broad vision of the administration of a CRM system, which will allow you to manage the company's relationships with customers and to be a professional in the field.

Who is it addressed to?

The CUSTOMER MANAGEMENT AND CRM COURSE is aimed at all those professionals in the business sector who want to specialize in customer management functions with the CRM system.

Objectives

- Know the role of CRM in the company's marketing. - Learn the differences between CRM and Relationship Marketing. - Know the objectives and benefits of a CRM strategy. - Learn about CRM as an expansion of the CRM strategy. - Differentiate the different benefits of a CRM strategy for the client. - Know the different main areas of CRM.

Specialist Course in Customer Management and CRM

$271.00