University Microcredential for User Experience Designer: Service Design + 2 ECTS Credits

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University Microcredential for User Experience Designer: Service Design + 2 ECTS Credits

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Duration

50 hours

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Credits

2 ECTS

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Language

Spanish

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University Microcredential Degree for User Experience Designer: Service Design with 50 hours and 2 ECTS Credits issued by the Antonio de Nebrija University

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carlos alvarez gonzález

Technical Engineer in Computer Science and teacher in ICT skills, with extensive experience in technical support, implementation of ERP systems and technological training.

Professional experience:

More than 15 years of experience in the technological field as a consultant, analyst-programmer and ICT trainer. Specialized in implementation and support of ERP systems (SAGE), training in digital skills and maintenance of computer systems. Recent experience as a teacher in ICT skills in training projects of the Junta de Andalucía, accumulating more than 600 hours of face-to-face training.

Professional skills:

ERP systems and technical support (SAGE), Training in ICT skills, Computer programming, analysis and maintenance, Quality management (UNE-EN-ISO 9001).

Technical Engineer in Computer Science and teacher in ICT skills, with extensive experience in technical support, implementation of ERP systems and technological training.

Professional experience:

More than 15 years of experience in the technological field as a consultant, analyst-programmer and ICT trainer. Specialized in implementation and support of ERP systems (SAGE), training in digital skills and maintenance of computer systems. Recent experience as a teacher in ICT skills in training projects of the Junta de Andalucía, accumulating more than 600 hours of face-to-face training.

Professional skills:

ERP systems and technical support (SAGE), Training in ICT skills, Computer programming, analysis and maintenance, Quality management (UNE-EN-ISO 9001).

University Microcredential for User Experience Designer: Service Design + 2 ECTS Credits

Información adicional del MICRECREDENTIALS

University Microcredential for User Experience Designer: Service Design + 2 ECTS Credits

6 months de tutorización

More details

Course information

We create things that work better and last longer. Our products solve real problems with clean design and honest materials.

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Course information

Description

User experience design has become a crucial element in today's digital world, where user expectations are increasingly demanding. The User Experience Designer: Service Design course offers you the opportunity to enter a booming sector with high job demand. Through this training, you will develop skills to create innovative, user-centered services, improving both customer satisfaction and loyalty. You will learn to identify needs, design memorable experiences and optimize processes, which will allow you to stand out as a versatile and valuable professional in any industry. Participating in this course will not only enrich your professional profile, but will also position you at the forefront of service design, preparing you to face the challenges of the future with confidence and creativity.

Job opportunities

- User experience designer in design agencies - Customer service consultant in technology companies - Service design strategist in startups - User research specialist in product teams - Innovation project coordinator in consulting firms - Customer experience manager in retail

What does it prepare you for?

Upon completion of the User Experience Designer: Service Design course, you will be trained to create user experiences focused on the service, improving the interaction between users and services. You will learn to identify user needs and expectations, design innovative solutions and apply service design methodologies. With these skills, you will be able to develop strategies to optimize the customer experience and promote satisfaction and loyalty in various business contexts.

Who is it addressed to?

This course is aimed at professionals and graduates in the design and user experience sector who wish to delve deeper into Service Design. Ideal for those looking to upgrade their skills in creating effective user experiences, with a practical focus on service optimization and user-centric innovation.

Objectives

- Design user-centered experiences for digital services. - Analyze and map the user journey in a service. - Identify pain points in the user experience. - Create service prototypes that improve interaction. - Evaluate the effectiveness of an implemented service design. - Apply accessibility principles in service designs. - Integrate user feedback to optimize services.

University Microcredential for User Experience Designer: Service Design + 2 ECTS Credits

$70.00