User Information and Service Course + 8 ECTS Credits

UNIVERSITY COURSE 100% On-line

User Information and Service Course + 8 ECTS Credits

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$308.00
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Duration

200 hours

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Credits

8 ECTS

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Language

Spanish

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Agenda

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Credit your success

At the end of the course, you will obtain the accredited qualification

This is not just about learning, but also about accrediting your knowledge with the most important institutions in the sector:

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Information and User Service Course Degree with 200 hours and 8 ECTS issued by UTAMED-Atlantic Mediterranean Technological University.

+20 years

boosting learning

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+2M

millions of students around the world

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User Information and Service Course + 8 ECTS Credits

Información adicional del UNIVERSITY COURSE

User Information and Service Course + 8 ECTS Credits

6 months de tutorización

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Course information

We create things that work better and last longer. Our products solve real problems with clean design and honest materials.

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Course information

Description
This APPROVED DESIGN COURSE WITH ADOBE ILLUSTRATOR offers specialized training in this subject. Currently, it is essential to know the concept of customer service, given that in any company, it is essential to establish a relationship with people interested in the company's products and/or services. That is why this training enables students to carry out the information and user service process appropriately.

Job opportunities

Customer service, Communication, Both public and private companies.

What does it prepare you for?

This training trains students in the customer service environment. Additionally, with the completion of this course, students will be prepared to carry out the appropriate communication and information management tasks.

Who is it addressed to?

This information and user service training is aimed at all those people who want to direct their future work to the market and marketing, and everything related to customer service activities, or those who want to update their professional knowledge about information and user service.

Objectives

- Apply communication techniques appropriately. - Know the process to carry out the management and processing of information appropriately. - Identify the processes that allow customer service to be carried out. - Analyze the behaviors that can be carried out when communication does not occur. - Know the parameters to carry out the resolution of conflicts and claims.

User Information and Service Course + 8 ECTS Credits

$308.00