Name: Course UF0037 Information Techniques and Customer/Consumer/User Service en Italia
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 161522-2501
Availability: InStock

Course UF0037 Information Techniques and Customer/Consumer/User Service

Request information Request information

Objectives

Content

Opportunities

What it prepares you for

Details to take into account

icon-image--AUzhDQ3dCN3hXZ1RaS__icon_p9pcRc

Multilingual support

icon-image--AQVZldVUybkd2c2xSS__icon_ptJqNh

Digital certificate included

icon-image--AV0haRDQrMjBZRURoV__icon_zyt3R8

Assistant Phia

Objectives

The objectives to be achieved by completing this course UF0037 on Information Techniques and Customer Service are the following: - Apply communication techniques in customer service/advice situations. - Apply information organization techniques, both manual and computer-based. - Manage computer applications for controlling and monitoring clients or databases as a user and apply procedures that guarantee the integrity, security, availability and confidentiality of the stored information.

Content

Career opportunities

By completing this UF0037 course on Information and Customer Service Techniques you will be able to manage and execute customer/consumer/user service plans for goods and services. You will be able to work in companies that are dedicated to customer service and in specialized departments.

What it prepares you for

This training conforms to the itinerary of Training Unit UF0037 Information techniques and customer/consumer/user service. It certifies that you have passed the different Units of Competence included in them. And it is aimed at the accreditation of professional skills acquired through work experience and non-formal training. Way by which you will opt to obtain the corresponding Certificate of Professionalism, through the respective calls published by the different Autonomous Communities.

This UF0037 course is aimed at professionals in the world of commerce and marketing, specifically in customer, consumer or user service. Also to people within the professional area of sales. And to all those interested in acquiring knowledge related to information techniques and customer/consumer/user service.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism.

We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs.

You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.

Certificación

CERTIFICATION of having passed the NON-FORMAL TRAINING that accredits the Units of Competence included in the Training Unit UF0037 Information and Customer / Consumer / User Service Techniques, included in the Training Module MF0241_2 Information and Customer / Consumer / User Service, regulated in Royal Decree 1697/2011, of November 18, which establishes the Certificate of Professionalism COMT0110 Customer, consumer or user service. In accordance with the Instruction of March 22, 2022, which determines the admission criteria for the training provided by persons requesting participation in the evaluation and accreditation procedure of professional skills acquired through work experience or non-formal training routes. EUROINNOVA TRAINING S.L. It is a participating entity in the file of entities of the Sepe, Ministry of Labor and Social Economy.

Becas EducaHub

Haz tu formación más accesible: financia al 0% interés y obtén becas personalizadas.

-25%

Beca Alumni

¡Premiamos tu fidelidad y confianza! Si anteriormente has completado algún curso o master en Euroinnova, te ofrecemos una beca del 25 %.

-20%

Beca desempleo

Mejorar tu perfil profesional se convierte en la mejor manera de aumentar tus posibilidades de encontrar un trabajo. ¡Invierte en formación con esta beca del 20 %! Eso sí, será imprescindible que acredites tu situación como desempleado.

-15%

Beca emprende

¿Estás emprendiendo y quieres actualizar tu conocimiento? ¡Aprovecha esta beca del 15% de descuento! Como requisito debes saber que tendrás que estar dado de alta como autónomo, además de contar con la última declaración-liquidación del IVA.

-15%

Beca recomienda

¿Te han recomendado alguna de nuestras formaciones? Si vienes de parte de una persona que ha estudiado previamente en nuestra institución educativa, ¡contarás con una beca de 15%!

-15%

Beca grupo

¡Fórmate en grupo para no perder el foco! Si decides matricularte con tres o más personas en cualquier formación de nuestro catálogo, disfrutaréis de una beca del 15 %.

-20%

Beca discapacidad

¡Apostamos por una educación inclusiva y de calidad! Beca del 20 % destinada a aquellas personas que tengan una discapacidad igual o superior al 33%. Imprescindible presentar certificado de discapacidad.

-20%

Beca familia numerosa

Somos conscientes del esfuerzo que muchas familias realizan para que sus hijos/as reciban una buena educación. Por ello, tenemos una beca del 20% para aquellas familias formadas por tres o más descendientes. Imprescindible presentar el documento que acredita dicha condición.