Course in Quality and Performance Management in Facility Management

The "Quality Management and Performance in Facility Management" course focuses on the creation of organizational value through the efficient management of facilities and services. We stand out in providing a comprehensive program that explores how facility management can positively influence operations and workplace well-being. Through the understanding of international standards, such as ISO regulations, our course teaches procedural optimization strategies and improves the performance of the work environment, harmonizing the physical space with the productivity and satisfaction of employees. Additionally, we offer a deep dive into purchasing and contracting management within the sector, including drafting essential documentation and managing subcontracting and integrated services. With an emphasis on audits and environmental quality, we anticipate compliance and operational challenges, preparing our participants to confidently approach inspections and performance evaluations. The mastery of key performance indicators and the validation of installations becomes an essential part of our didactic content, ensuring learning in line with current market demands. At the end of the course, students will be prepared to apply this practical knowledge in their respective work environments, directly contributing to the creation of more efficient and sustainable work environments.