Course MF1425-2 Management of Tools, Techniques and Skills for the Provision of a Telecare Service

Online Training

Course MF1425-2 Management of Tools, Techniques and Skills for the Provision of a Telecare Service

Name: Course MF1425-2 Management of Tools, Techniques and Skills for the Provision of a Telecare Service en El Salvador
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 10573-1401
Availability: InStock

icon-image--AbjlOSDZzVEJNY0s3S__icon_7yVPEV

80 hours

icon-image--AcnI1bkFZTjZZaTE3U__icon_xJgfxr

icon-image--AWUI0N2tWMzVrNzMzT__icon_DgE8xz

Spanish

Currently, in the world of sociocultural and community services and within the professional area of social care, more specifically in the management of telecare calls, it is very important to know the different processes. Therefore, this course aims to provide the necessary knowledge to know how to use tools, techniques and skills to provide a telecare service.

Instituciones educativas

$211

Request information

I'm interested I'm interested

I'm interested

Details to take into account

icon-image--AUzhDQ3dCN3hXZ1RaS__icon_p9pcRc

Multilingual support

icon-image--AQVZldVUybkd2c2xSS__icon_ptJqNh

Digital certificate included

icon-image--AV0haRDQrMjBZRURoV__icon_zyt3R8

Assistant Phia

Objectives

- Provide attention to the demands of users of the telecare service by managing telematic tools that allow communication and call management. - Facilitate communication with users and organizations related to the mobilization of resources, using communication techniques to promote service provision, considering protocols, regulations and good professional practices. - Face crisis situations generated in the telecare service using psychosocial skills to allow telephone assistance. - Facilitate the provision of the telecare service by managing teamwork skills, to promote horizontal and vertical communication within it.

Content

Career opportunities

He carries out his professional activity in the public and private spheres, as an employee, in any organization that has a Care Center for the provision of telecare services, under the supervision of a competent higher-level professional. In the development of professional activity, the principles of universal accessibility are applied in accordance with current legislation.

What it prepares you for

This training conforms to the training itinerary of Module MF1425_2 Management of Tools, Techniques and Skills for the Provision of a Telecare Service, certifying having passed the different Units of Competence included in it, and is aimed at the accreditation of the Professional Competencies acquired through work experience and non-formal training, through which you will be eligible to obtain the corresponding Certificate of Professionalism, through the respective calls that are published. the different Autonomous Communities, as well as the Ministry of Labor itself (Royal Decree 659/2023, of July 18, which develops the organization of the Vocational Training System and establishes a permanent procedure for the accreditation of professional skills acquired through work experience or non-formal training).

This course is aimed at all those people who are dedicated to the world of sociocultural and community services, more specifically to the management of telecare calls, within the professional social care area who intend to obtain knowledge related to the management of tools, techniques and skills for the provision of a telecare service.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism. We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs. You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.