Expert Course in Customer Experience Management, Retail and E-commerce

Online Training

Expert Course in Customer Experience Management, Retail and E-commerce

Name: Expert Course in Customer Experience Management, Retail and E-commerce en El Salvador
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 169283-2201
Availability: InStock

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650 hours

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Spanish

Retail has experienced a few years of profound transformation, in which it has gone from being merely traditional and physical to being much more complex, intelligent and interconnected. This process has been driven not only by digitalization and technological innovation, but by the desire to offer the best customer experience in order to be more competitive. Throughout this Course in Customer Experience Management, Retail and E-commerce you will discover the basic pillars to design a digitalized, innovative and integrated retail, with the aim of being more profitable, effective and offering the best possible service to your customer. INESEM will provide you with the updated content you need, with a flexible and innovative methodology, and the best specialized teaching team.

Instituciones educativas

$720

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Manage a point of sale efficiently at a strategic and operational level. - Design a customer acquisition and retention strategy for your retail. - Promote the development of your own electronic commerce or ecommerce. - Create an online store with WordPress and WooCommerce. - Design an omnichannel strategy to optimize your customers' experience. - Monitor and improve customer experience.

Content

Career opportunities

The job opportunities of the Online Course in Customer Experience Management, Retail and E-commerce are retail manager, store manager, key account manager, digital marketing manager retail, sales manager, operations manager, marketing manager, customer experience manager... or starting your own business based on retail, whether omnichannel or multichannel.

What it prepares you for

The Course in Customer Experience, Retail and E-commerce Management prepares you to acquire multidisciplinary and updated knowledge about retail management, which will help you offer the best actions and strategies that contribute to improving your customers' experience. Thanks to this, you will improve the value offered by your company, positioning it above the competition in terms of quality perceived by the customer.

This Course in Customer Experience Management, Retail and E-commerce is aimed at recent graduates and professionals in the field of business management, marketing and sales. You will become a digital specialist in retail and customer experience that more and more companies demand. Furthermore, as an entrepreneur you will discover the best ways to maximize your sales.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism.

We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs.

You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.