- Estimate the value or income of different types of properties by applying valuation techniques based on information linked to them - Carry out actions to promote the property portfolio, using real estate promotion techniques and customer relationship management, in order to guarantee its dissemination in a coordinated manner with the established sales plan. - Identify the needs and availability to purchase or rent of client-demanders according to their profile and socioeconomic characteristics to adapt the offer or portfolio of available properties and record their needs. - Inform about the offer or portfolio of properties available and adapted to client-demanders, applying personalized attention and communication techniques, in order to specify the conditions of the real estate intermediation operation. - Handle and resolve, within the framework of its responsibility, complaints and claims presented by clients according to the criteria and procedures established by the organization, respecting current consumer protection regulations. - Monitor and control operations to maintain quality in the provision of the intermediation service and continuous updating of the real estate commercial management system.