Specialist Course in Customer Management and CRM

Online Training

Specialist Course in Customer Management and CRM

Name: Specialist Course in Customer Management and CRM en Perú
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 172585-1701
Availability: InStock

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200 hours

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Spanish

This CUSTOMER MANAGEMENT AND CRM COURSE offers specialized training in the subject. Competition in an increasingly globalized world makes companies want to be better and better, wanting to adapt to new technologies and methods that allow them to have a position of success. Thanks to taking this University Course on Customer Management and CRM, you will learn the fundamental aspects of CRM administration to be able to manage relationships with customers and have greater control of the situation.

Instituciones educativas

S/. 1,048

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Know the role of CRM in the company's marketing. - Learn the differences between CRM and Relationship Marketing. - Know the objectives and benefits of a CRM strategy. - Learn about CRM as an expansion of the CRM strategy. - Differentiate the different benefits of a CRM strategy for the client. - Know the different main areas of CRM.

Content

Career opportunities

Customer management / CRM expert.

What it prepares you for

This ONLINE CUSTOMER MANAGEMENT AND CRM COURSE prepares you to have a broad vision of the administration of a CRM system, which will allow you to manage the company's relationships with customers and to be a professional in the field.

The CUSTOMER MANAGEMENT AND CRM COURSE is aimed at all those professionals in the business sector who want to specialize in customer management functions with the CRM system.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism. We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs. You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.