Course ADGG0208 Administrative Activities in the Relationship with the Client (Complete Professional Certificate)

Online Training

Course ADGG0208 Administrative Activities in the Relationship with the Client (Complete Professional Certificate)

Name: Course ADGG0208 Administrative Activities in the Relationship with the Client (Complete Professional Certificate)
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 14728-1302
Availability: InStock

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800 hours

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Spanish

Currently, in the world of administration and management and within the professional area of information and communication management, more specifically in administrative activities in the relationship with the client, it is very important to know the different processes by which they are carried out. Therefore, this course aims to provide the necessary knowledge to understand reception and communication techniques, commercial administrative operations, the recording and management of data and files, the professional foreign language for administrative management in customer relations and office automation.

Instituciones educativas

499€

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Receive and process internal and external communications. - Carry out the administrative procedures of the commercial process. - Enter data and texts into computer terminals under conditions of security, quality and efficiency. - Manage the file in conventional and computer support. - Communicate in a foreign language with an independent user level B1 threshold (equivalent to intermediate) in administrative management activities in relation to the client. - Handle office applications in information and documentation management

Content

Career opportunities

This professional carries out his activity as an employee, in any company or entity in the private or public sector, mainly in a commercial department, a purchasing and/or warehouse department, or in a reception, registration, complaints handling or after-sales service, performing the functions at the request of a senior manager.

What it prepares you for

This training conforms to the training itinerary of the Certificate of Professionalism ADGG0208 Administrative Activities in the Relationship with the Client, certifying having passed the different Units of Competence included in it, and is aimed at the accreditation of the professional Competencies acquired through work experience and non-formal training, through which you will opt to obtain the corresponding Certificate of Professionalism, through the respective calls published by the different Autonomous Communities, as well as the Ministry of Labor itself (Royal Decree 659/2023, of July 18, which develops the organization of the Vocational Training System and establishes a permanent procedure for the accreditation of professional skills acquired through work experience or non-formal training).

This course is aimed at all those people who are dedicated to the world of administration and management, more specifically in administrative activities in the relationship with the client, within the professional area of information and communication management who intend to obtain knowledge related to reception and communication techniques, commercial administrative operations, the recording and management of data and files, the professional foreign language for administrative management in the relationship with the client and office automation.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism.

We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs.

You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.