Voice Care Course in Telephone Assistance

Online Training

Voice Care Course in Telephone Assistance

Name: Voice Care Course in Telephone Assistance
Brand: EUROINNOVA INTERNATIONAL ONLINE EDUCATION
SKU: 31627-1402
Availability: InStock

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180 hours

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Spanish

The projected voice, professional voice or work voice is the one used to carry out a specific professional activity. In the case of telephone service, it is about using your voice in a way that clearly reaches the person you are communicating with, but you must learn to do it effortlessly and in the appropriate way. This course will provide the necessary knowledge for this, in addition to introducing the student to learning about the problems that come with poor use of the voice, the pathologies that can occur and the care that can be carried out to avoid damage.

Instituciones educativas

260€

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Know the importance of communication, language and speech within the company - Know what the phases of language development and their requirements are - Learn what the main systems involved in phonation are - Learn what the main voice disorders are - Know the importance of voice care for teachers - Know what the main most common vocal pathologies and their characteristics are - Develop specific care techniques for the voice

Content

Career opportunities

Telephone attention

What it prepares you for

Through this course, the student will be able to learn about the systems involved in voice emission, the importance of communication, language and speech, etc. Through this type of information, you will also learn the elements that intervene in the emission of the voice, etc. In short, the student will learn the appropriate guidelines for emitting the voice so that it is not damaged.

This course is aimed at all professionals who work in the field of telephone support and who are interested in knowing the appropriate action guidelines for the correct emission of the voice, its care and the possible pathologies that may appear. The course is also aimed at anyone who uses their voice as a work tool or anyone who is interested in learning these specific guidelines and techniques.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism. We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs. You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.