Online Training
Diploma in Communication in the Pharmacy Office
130 hours
Spanish
Thanks to this Diploma in Communication in the Pharmacy Office you will obtain fundamental tools to improve the interaction between the pharmacist and the patient or client. This diploma covers effective communication strategies, customer service, pharmaceutical advice, conflict management and specific marketing for the pharmaceutical field. Focuses on both verbal and non-verbal skills, including digital communication, health promotion, and ethics in patient service. It provides a comprehensive basis for developing solid relationships with customers, offering a better quality, more complete and effective service in the pharmacy office, which facilitates understanding and loyalty.
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