Online Training
Diploma in Negotiation and Conflict Resolution
150 hours
Spanish
The negotiation process is not always simple, so it is necessary to assess all the influencing variants, such as the conditions of the offer, the negotiating power of each party and the needs of the people involved. Knowing and using techniques and tools such as active listening is essential for the intervention to be carried out effectively and an agreement to be reached between the parties. With the Program in Negotiation and Conflict Resolution you will be able to learn how conflicts originate and size, as well as the role of the negotiator. At the same time, you will know what elements can act as a barrier in the resolution of the conflict and some basic tactics to carry out an effective negotiation.
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