Consumer Experience Management Course: Course in Consumer Experience Management
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Temario
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Summary
For years and especially with the arrival of digitalization, consumers have developed an extraordinary capacity to inform themselves and be critical of the products and services they demand. The digital consumer tends to compare and contrast the best offers, and are only willing to repeat with those with those who have had an experience that has at least matched their expectations. In this course in consumer experience management you will have the opportunity to apply the keys that should be considered at the time the experience for loyalty customers and obtain greater profitability. INEEM provides you with flexible training, with current content and with a specialized and close teaching team.
Goals
Professional exits
To prepare you
This online course in consumer experience management prepares you to lead the Customer Experience area of your company. You will capture and retain customers, improving their satisfaction rates and detecting new opportunities. You will improve the perceived image of the company and you will make your customers recommend your brand to other clients, thus achieving benefits exponentially.
Who is it addressed
This online course in consumer experience management is aimed at those newly graduated, professionals and entrepreneurs who wish to specialize in the management of consumer experience in order to improve their work performance. You will improve your employability, being able to demonstrate knowledge to aspire to Customer Experience positions.
Official character
This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.
Our methodology combines technology, pedagogy and empathy for a tailored learning.
You mark the rhythm, you decide the way and an artificial intelligence accompanies you to learn better, with meaning and purpose.
Realized personalized learning
Your style, interest and level define the route. You are the starting point.
Constructivism in action
Explore, experience and apply. Learning means understanding, not memorizing.
He who accompanies you, not who directs you
Phia, our artificial intelligence assistant guides you without limiting your autonomy.
Evaluation without pressure
Continuous and adaptive feedback. Because learning is a process, not a figure.
Certificación
Degree issued and endorsed by the European Institute of Business Studies. "Unofficial teaching and not leading to obtaining an official or certificate of professionalism."
EDUCAHUB Scholarships
Make your most accessible training: Finish 0% interest and get personalized scholarships.
In Eduahub we believe that education must be available to everyone. Therefore, we offer a scholarship plan that facilitates your access to practical, current and quality training, eliminating economic barriers.
-25%
Alumni Scholarship: For former students of Eduahub.
-20%
Unemployment scholarship: if you prove to be unemployed.
-20%
Numerous family scholarship: for families with 3 or more children.
-20%
Disability scholarship: For people with disabilities ≥33%.
-15%
Emprende Scholarship: For self -employed that accredit your activity.
-15%
Scholarship recommends: If you come recommended by an alumnus.
-15%
Group scholarship: For joint inscriptions of 3 or more people.
An entire educational universe, on a single platform.
An intuitive environment that guides you to form autonomously and with purpose.
Learn at your pace
Courses, masters and official degrees. 100% online, flexible and at your pace.
Access from anywhere
Available 24/7 on mobile, tablet or PC. You decide when and how to train.
Phia, your mentor ia
It challenges you, motivates you and customizes your path. Learn with a guide that evolves with you.
LX One Plus: Without limit formation
Unlock soft skills, languages and more. Advances towards integral and continuous formation.
