Customer Service Course (University Degree + 6 ECTS)
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Syllabus
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Summary
This Customer Service Course is offered specialized training in the field. We must know that for the area of Commerce and Marketing it is very important to deepen and acquire the knowledge of basic customer service being this a fundamental piece in the success of the purchase-sale process.
Goals
Professional opportunities
To prepare you
This course in customer service prepares you to acquire specific knowledge within the area developing in the student some capacities to develop professionally in the trade and marketing sector, and more specifically in customer service.
Who is it addressed to?
This course in customer service is aimed at all those who want to guide their future work to the market and marketing, all related to customer service activities, or those who want to update their professional knowledge about trade and marketing in general.
Official Character
This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.
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Certification
University degree in customer service with 6 ECTS university credits. Continuous Baumable Training in Work Stock Exchanges and Contests of Public Administration.
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Group Scholarship: for joint registrations of 3 or more people.
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