Course in customer service

Institución Educativa
Mode On-line
Duration 100 hours
Languages Spanish
88
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Plan de estudios

Summary

Thanks to this course in customer service you can know firsthand how to carry out marketing strategies focused on offering quality treatment to customers to achieve their loyalty. When finished, students will have knowledge to develop digital campaigns that attract and keep customers through quality management services and actions. Finally, students will have the possibility of studying the business they carry, or for which they work, so that it can apply changes or, at least propose them, in view of improving. It will reach more customers who will feel identified with the brand and with the long -term product.

Goals

- Knowing first hand everything that surrounds digital marketing. - Know the Social Media application for customer collection. - Have the possibility to learn what relational marketing consists of. - Discover all techniques related to customer service. - Assimilate the campaigns that can be developed from email marketing. - Study how ecommerce can affect our business.

Professional exits

The professional outputs of this course in customer service are those of Senior Marketing, Community Manager, Advice, Consulting, Communication Manager ... It can be said that all positions related to marketing. Develop your professional career and acquire an advanced training and broad borders of this sector.

To prepare you

With this course in customer service you will have the possibility of learning how to develop and apply marketing strategies through the channels offered by digital innovation. In addition, you will have the opportunity to study how to carry out and develop a marketing strategy focused on quality that requires customer care, and thus be able to ensure optimal results.

Who is it addressed

This course in quality in customer service can be aimed at those who have business ownership, advice, managing, consulting ... to all positions related to customer treatment and develop marketing strategies focused on the loyalty of customers through quality in treatment.

Methodology

Our methodology combines technology, pedagogy and empathy for a tailored learning.

You mark the rhythm, you decide the way and an artificial intelligence accompanies you to learn better, with meaning and purpose.

Realized personalized learning

Your style, interest and level define the route. You are the starting point.

Constructivism in action

Explore, experience and apply. Learning means understanding, not memorizing.

He who accompanies you, not who directs you

Phia, our artificial intelligence assistant guides you without limiting your autonomy.

Evaluation without pressure

Continuous and adaptive feedback. Because learning is a process, not a figure.

Certificación

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Course degree in customer service with 100 hours issued by the UTEG University in conjunction with Euroinnova International Online Education

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Scholarships

EDUCAHUB Scholarships

Make your most accessible training: Finish 0% interest and get personalized scholarships.

In Eduahub we believe that education must be available to everyone. Therefore, we offer a scholarship plan that facilitates your access to practical, current and quality training, eliminating economic barriers.

-25%

Alumni Scholarship: For former students of Eduahub.

-20%

Unemployment scholarship: if you prove to be unemployed.

-20%

Numerous family scholarship: for families with 3 or more children.

-20%

Disability scholarship: For people with disabilities ≥33%.

-15%

Emprende Scholarship: For self -employed that accredit your activity.

-15%

Scholarship recommends: If you come recommended by an alumnus.

-15%

Group scholarship: For joint inscriptions of 3 or more people.

An entire educational universe, on a single platform.

An intuitive environment that guides you to form autonomously and with purpose.

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Learn at your pace

Courses, masters and official degrees. 100% online, flexible and at your pace.

Access from anywhere

Available 24/7 on mobile, tablet or PC. You decide when and how to train.

Phia, your mentor ia

It challenges you, motivates you and customizes your path. Learn with a guide that evolves with you.

LX One Plus: Without limit formation

Unlock soft skills, languages and more. Advances towards integral and continuous formation.