Master in Advice and Management of Financial Products and Services

If you work in the financial environment or want to do so and want to know the fundamental aspects of the administrative management of financial products and services this is your time, with the Master in Advice and Management of Claims for Financial Products and Services, you can acquire the appropriate techniques to advise and address the complaints of customers successfully.

The objectives that are intended to be achieved with the realization of this master's financial products are: - Identify cash operations that require cash management as well as the tools used in them. - Analyze the documentation corresponding to the different national and international collection and payment instruments, verifying its correct completion in accordance with current legislation. - Perform the necessary financial calculations for advice on the different asset products. - Analyze the viability of the different financing operations handling the necessary information. - Interpret the content and structure of the situation balance and the results account of an organization in order to determine its financial situation. - Apply relationship management techniques with clients of financial entities through specific computer tools. - Analyze suggestions and consultations, presented from the financial sector obtaining data from reliable sources and within the framework of current legislation, to deduce lines of action and channeling. - Apply communication techniques in customer service and/or advice, in the management of suggestions and consultations. - Apply conflict resolution techniques in demand situations regarding products and services in financial entities, pursuing consensus solutions between the parties.

The objectives that are intended to be achieved with the realization of this master's financial products are: - Identify cash operations that require cash management as well as the tools used in them. - Analyze the documentation corresponding to the different national and international collection and payment instruments, verifying its correct completion in accordance with current legislation. - Perform the necessary financial calculations for advice on the different asset products. - Analyze the viability of the different financing operations handling the necessary information. - Interpret the content and structure of the situation balance and the results account of an organization in order to determine its financial situation. - Apply relationship management techniques with clients of financial entities through specific computer tools. - Analyze suggestions and consultations, presented from the financial sector obtaining data from reliable sources and within the framework of current legislation, to deduce lines of action and channeling. - Apply communication techniques in customer service and/or advice, in the management of suggestions and consultations. - Apply conflict resolution techniques in demand situations regarding products and services in financial entities, pursuing consensus solutions between the parties.

It is Master Financial Products prepares you to specialize in the processes of advice and administrative management of financial products, as well as to learn the techniques to address customer complaints.

The Master Financial Products is aimed at professionals from the environment of finance and insurance who wish to expand their training or specialize in advice functions in this sector.

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.