Name: Postgraduate in Customer Service and Sales Techniques en Bonaire
Brand: EDUCA
SKU: 169834-2002
Availability: InStock

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Details to take into account

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Multilingual support

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Digital certificate included

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Assistant Phia

Objectives

- Apply commercial communication techniques in purchase and sale operations, through different marketing channels, based on quality criteria for customer service. - Carry out the processes of collecting, channeling and/or resolving complaints, and monitoring customers in after-sales services. - Apply appropriate techniques to the sale of products and services through different marketing channels other than the Internet. - Apply conflict and complaint resolution techniques following established criteria and procedures.

Content

Career opportunities

- Apply commercial communication techniques in purchase and sale operations, through different marketing channels, based on quality criteria for customer service. - Carry out the processes of collecting, channeling and/or resolving complaints, and monitoring customers in after-sales services. - Apply appropriate techniques to the sale of products and services through different marketing channels other than the Internet. - Apply conflict and complaint resolution techniques following established criteria and procedures.

What it prepares you for

The Postgraduate in Customer Service and Sales Techniques prepares you to have a complete vision of customer service and sales techniques, delving into the processes that will help you function professionally in the commercial sector.

The Postgraduate in Customer Service and Sales Techniques is aimed at all those professionals in the sector who want to continue training, as well as people interested in the commercial environment.

Our training is 100% online, which allows students to self-regulate their study and adapt it to their own needs. We are committed to personalized and autonomous teaching, with an approach based on critical thinking and constructivism. We have a highly specialized teaching team that will accompany you throughout the entire teaching-learning process. This will allow you to personalize your training even more, since we adapt to your pace and needs. You will have access to our learning platform, MyLXP, from any device and at any time of the day, allowing you to decide how and when to study. All of this is possible thanks to our Educa LXP (Learning Experience Platform) methodology, an environment designed to boost your educational progress, encourage innovation and offer a personalized learning experience adapted to each need.

Postgraduate in Customer Service and Sales Techniques

Details to take into account

Objectives

Content

Career opportunities

What it prepares you for

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