Specialist course for services and user satisfaction in files and libraries

Educational Institution
Modaliteit On-line
Duur 200 hours
Talen Spanish
260
Pago en cuotas sin intereses Acceso para siempre para consultar tu curso

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Reconocidos por
Acreditados porRating Educahub

Curriculum

Samenvatting

The quality management of information services, especially in libraries, in addition to user satisfaction is currently fundamental. With this course, students will be provided with the knowledge necessary to carry out adequate management of the quality of services in this environment.

Doelstellingen

- Understand the great relevance of the quality management process. - Know the quality management systems, as well as their added value in the information units. - Carefully analyze the needs and expectations of users.

Professionele mogelijkheden

Libraries / Archivist / File Management / Administration.

Om je voor te bereiden

With this course, students will be provided with the knowledge necessary to carry out adequate management of the quality of services and user satisfaction in files and libraries.

Aan wie is het gericht?

This course is intended for those who are interested, either for professional or personal reasons, in relation to the quality of services and user satisfaction in archives and libraries.

Officieel karakter

This training is not included in the scope of official regulated training (Infant Education, Primary Education, Secondary Education, Official Professional Training FP, Baccalaureate, University Degree, Official University Master and PhD). It is therefore a complementary and/or specialization training, aimed at acquiring certain skills, skills or aptitudes of a professional nature, being able to be barely as merit in workbags and/or opposition competitions, always within the complementary training section and/or continuous training being always essential to review the specific requirements of the public labor stock of the public labor stock market.

Methodologie

Onze methodologie combineert technologie, pedagogiek en empathie voor leren op maat.

Jij bepaalt het tempo, bepaalt het pad en kunstmatige intelligentie begeleidt je zodat je beter leert, met betekenis en doel.

Echt gepersonaliseerd leren

Jouw stijl, interesses en niveau bepalen de route. Jij bent het startpunt.

Constructivisme in actie

Ontdek, experimenteer en pas toe. Leren betekent begrijpen, niet onthouden.

AI die u vergezelt en niet stuurt

PHIA, onze kunstmatige intelligentie-assistent begeleidt u zonder uw autonomie te beperken.

Evaluatie zonder druk

Continue en adaptieve feedback. Omdat leren een proces is en geen getal.

Certification

Logo certificado-1

Degree issued by Euroinnova International Online Education, member of the AEEN (Spanish Business School Association) and recognized with academic excellence in online education by QS World University Rankings

Logo certificado-1

Beurzen

EducaHub Scholarships

Make your training more accessible: finance at 0% interest and obtain personalized scholarships.

At EducaHub we believe that education should be available to everyone. For this reason, we offer a Scholarship Plan that facilitates your access to practical, current and quality training, eliminating economic barriers.

-25%

Alumni Scholarship: for former students of EducaHub.

-20%

Unemployment Scholarship: if you prove that you are unemployed.

-20%

Large Family Scholarship: for families with 3 or more children.

-20%

Disability Scholarship: for people with disabilities ≥33%.

-15%

Emprende Scholarship: for self-employed workers who can prove their activity.

-15%

Recommended Scholarship: if you come recommended by a former student.

-15%

Group Scholarship: for joint registrations of 3 or more people.

Een compleet educatief universum, op één enkel platform.

Een intuïtieve omgeving met AI die je begeleidt om autonoom en doelgericht te trainen.

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Toegang vanaf elke locatie

24/7 bereikbaar op mobiel, tablet of PC. Jij bepaalt wanneer en hoe je traint.

Phia, je AI-mentor

Het daagt je uit, motiveert je en personaliseert je pad. Leer met een gids die met u mee evolueert.

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